Meet the company making pandemic lines less frustrating

At some point I think we all realized, grudgingly, that things weren't going back to normal any time soon. Plenty of things have been vying for "theme of 2020" but COVID-19 and social distancing have probably had the biggest impact on our day to day lives. For all that we've been told, repeatedly, over the past few years that machine learning is going to Change The World, can it make navigating a pandemic any easier?