Lyft

Lyft panic button gives riders a way to directly dial 911

Lyft panic button gives riders a way to directly dial 911

Lyft has started rolling out an updated app that adds new safety features designed for riders. Most notable in the update is a new in-app panic button that gives riders the ability to directly call 911 from within the Lyft app. As well, the company will make it easier to see a driver's license plate number, provide feedback for poor service, and more.

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Lyft tests long-term car rentals as new transportation option

Lyft tests long-term car rentals as new transportation option

Ridesharing services like Lyft reduce the need to own a vehicle for customers located in big cities, but there are occasions when ordering a car is less desirable -- or completely impractical -- compared to being in possession of a vehicle for on-demand use. That's where Lyft's new car rental test comes in; some customers in San Francisco can now rent a new vehicle for up to two weeks at a time.

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Waymo will deploy 10 self-driving cars on Lyft’s platform

Waymo will deploy 10 self-driving cars on Lyft’s platform

Two years ago, self-driving car company Waymo announced a partnership with ride-sharing service Lyft. The company announced the latest evolution in this partnership today, revealing that it will deploy several of its self-driving cars on the Lyft platform to offer public rides. Lyft users will be able to request the rides within the app, but only in one city.

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Lyft will expand Grocery Access program into several new markets

Lyft will expand Grocery Access program into several new markets

Last year, Lyft revealed that it was piloting a new program called Grocery Access that aimed to help individuals in communities get to their local grocery stores. The pilot kicked off in Washington DC and later expanded into Atlanta, offering residents in certain communities discounted flat-rate rides to nearby destinations where they could purchase proper groceries. That program is now expanding into more than a dozen markets, the company has announced.

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Lyft drivers will undergo continuous criminal background checks

Lyft drivers will undergo continuous criminal background checks

Lyft has announced an update to its safety policies aimed at keeping riders safe. In a statement published on Monday, the company revealed that it will conduct continuous criminal background checks on its drivers, as well as employing a new 'enhanced identity verification process.' The new process will look for signs of driver fraud and also alert the company to any new criminal records that would disqualify a driver.

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Lyft pulls electric bikes after braking problems

Lyft pulls electric bikes after braking problems

Lyft has announced that it will be removing electric bikes across various fleets from three major metropolitan areas in the US. The decision comes after users reported "stronger than expected braking force," which in some cases is a problem that has led to injuries. Though these electric bikes are disappearing from cities today, the plan is to eventually bring them back with improvements to their braking systems.

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Lyft Shared Saver offers cheaper rides, but you’ll have to walk

Lyft Shared Saver offers cheaper rides, but you’ll have to walk

Lyft has launched a new ride mode called Shared Saver that offers the lowest trip costs of all ride options available through the service. The new mode offers Shared rides with a twist -- the riders may experience a slight inconvenience regarding pickup and drop-off locations in exchange for saving a few bucks. The new option is ideal for riders who don't mind having to walk.

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Lyft Green Mode lets Seattle riders request electric and hybrid cars

Lyft Green Mode lets Seattle riders request electric and hybrid cars

Lyft plans to deploy thousands of electric vehicles on its platform this year, and users will have the ability to specifically request them in a new Green Mode. The request option will require the rider to be picked up in an electric or hybrid vehicle, giving them a greener option for their daily trips. The new mode will join Lyft's scooter offerings and renewable electricity effort.

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Lyft will soon let users rent Segway’s durable new electric scooters

Lyft will soon let users rent Segway’s durable new electric scooters

Lyft has teamed with Segway-Ninebot to add more scooters to its shared fleet, the company has announced. The new partnership will bring more durable shared electric scooters to Lyft via Segway-Ninebot, which introduced its new Model Max scooter earlier this month. The Model Max is designed specifically for services like Lyft and Lime.

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Lyft Grocery Access Program brings discounted rides to grocery stores

Lyft Grocery Access Program brings discounted rides to grocery stores

Lyft has taken the wraps off its new Grocery Access Program, an initiative that will provide residents in Washington DC with discounted shared rides to grocery stores in Wards 7 and 8. The program will undergo a six month pilot period lasting from January 2019 to June 2019, helping reduce the burden of getting to stores while providing Lyft with valuable data.

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Lyft adds default tipping and ratings to improve driver experience

Lyft adds default tipping and ratings to improve driver experience

Lyft is preparing to launch a couple of new features designed to improve the experience for drivers: default tipping and default five-star ratings in certain instances. The company also plans to make some adjustments to its rating system, which is a vital part of a driver's ability to continue operating on the platform. As well, drivers will soon have access to tools that help them plan their schedule.

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Lyft Rewards program will let passengers earn points with every ride

Lyft Rewards program will let passengers earn points with every ride

Lyft will soon give select riders access to a new program that rewards customers for their loyalty. The program is called Lyft Rewards and it will give riders points for every dollar spent on the transportation service. The company will allow its customers to use these points for certain rewards, such as credit for future rides or upgrades to Lyft Lux.

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