Comcast

Dissatisfied customer tweets Comcast when his speeds go down

Dissatisfied customer tweets Comcast when his speeds go down

Some already classify the Internet as a basic human need. Other still see it as a luxury. Whichever of the two views you subscribe to, when you're paying good money for one, you deserve, or are even legally entitled, to get what you pay for. ISPs, however, are not perfect, and all of them have their fair share of dissatisfied, sometimes even irate, customers. One customer from Comcast, however, made a rather ingenious, if not creative, way to call the ISPs attention when the quality of his connection goes down: by tweeting from a Raspberry Pi.

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Comcast criticized for injecting modem advertisements

Comcast criticized for injecting modem advertisements

Comcast is being criticized for interrupting a subscriber's Internet browsing to hawk its' own modems. According to a Comcast subscriber going by the name “BB," the ISP started pushing popup messages during his browsing sessions to peddle its own modems, something the service provider has reportedly been advertising in the subscriber’s region since updating its network.

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Comcast overcharges for bandwidth usage, find out if you’re affected

Comcast overcharges for bandwidth usage, find out if you’re affected

Recently I read an interesting article about someone who was getting charged for bandwidth overages by Comcast. That's not uncommon, now that the company has started enforcing their bandwidth caps in some areas. However, the person was able to prove without a shadow of a doubt that they didn't use any of the data that Comcast was charging him for.

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Comcast begins early rollout of gigabit internet service

Comcast begins early rollout of gigabit internet service

Comcast has previously said that it's working hard to upgrade its network with gigabit internet service, with plans to have it operating across the entire US by 2018. While it's scheduled to officially launch in 2016, the telecom giant has kicked off some initial testing a bit early, with its first cable modem supporting DOCSIS 3.1 technology ("Data Over Cable Service Interface Specification") having been activated for one lucky customer in Philadelphia.

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FCC to companies: explain your zero-rating data exemptions

FCC to companies: explain your zero-rating data exemptions

The Federal Communications Commission wants to know more about zero-rating data plans — that is, plans like T-Mobile’s ‘Binge On’ that allow customers to stream content from certain providers without it impacting their data caps. T-Mobile isn’t the only company with such a plan; AT&T and Comcast will have to offer up explanations, too. The FCC’s Chairman Tom Wheeler was careful to state, though, that “this is not an investigation.”

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Google, Microsoft, Comcast: Verizon LTE-U could ruin Wi-Fi

Google, Microsoft, Comcast: Verizon LTE-U could ruin Wi-Fi

The rate of use of the Internet has ballooned in the past years thanks to the prevalence of mobile devices lie smartphones. These phones in particular connect to licensed bands of the radio spectrum that envelopes our air and those bands are quickly getting congested. The solution proposed by carriers like Verizon and chip makers like Qualcomm is to utilize the unlicensed spectrum used by other wireless connections like Wi-Fi and garage door openers. But according to some tech companies like Google, Microsoft, and Comcast, such a solution would come at the expense of wrecking havock on Wi-Fi.

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Comcast’s Stream TV launches in Boston, Chicago

Comcast’s Stream TV launches in Boston, Chicago

This past summer, Comcast announced its new Stream TV streaming service, which is now available to some subscribers. The service, which costs $15 per month, first debuted in Boston last week, and now has rolled out in Chicago. It will eventually rollout to users across the nation, something planned to be completed some time in early 2016, and will help the ISP compete with the growing number of other cord-cutting options.

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Comcast moves to secure accounts after dark web leak

Comcast moves to secure accounts after dark web leak

Comcast has moved to secure about 200,000 customer email accounts following a leak on the dark web, according to a new report. A seller on an unspecified dark web site claimed to have 595,000 Comcast accounts for sale; he or she was offering 100,000 accounts for $300 over this past weekend. According to Comcast, not all of those accounts were active, with 200,000 or so being affected. The ISP is changing the passwords on those accounts, and says the customers themselves are likely to blame for the breach.

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Comcast expands 300GB data cap to several more cities

Comcast expands 300GB data cap to several more cities

Back in early September, Comcast subscribers in South Florida were informed their data would be capped at 300GB a month unless they paid an extra fee to remove the cap. It went over about as well as you'd expect, which is to say subscribers were not happy. Despite the unhappy customers, Comcast isn’t stopping there, and it’ll be introducing the same 300GB data cap in other cities throughout the southern United States soon.

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Comcast tipped to enter wireless market with Verizon service

Comcast tipped to enter wireless market with Verizon service

Comcast, the internet and cable TV giant, is said to be looking into entering the wireless carrier market by reselling Verizon's cellular service. This information comes from a new Bloomberg report, which states that Comcast could soon begin offering mobile and WiFi service, after a 2011 deal with Verizon Wireless allowing the cable company to resell their service. Bloomberg cites anonymous sources on this, but if true it would put Comcast in competition with the US's other mobile carriers, including AT&T, T-Mobile, and Sprint.

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Comcast brings X1 subscribers content from 30+ partners

Comcast brings X1 subscribers content from 30+ partners

Comcast has announced new partnerships with in excess of 30 broadcast and cable networks, saying through it there’s a new beta launch of “short-form web video” available to those using the service provider’s X1 platform. Kicking things off will be, among other things, clips of Fox Sports Live and Today Show programming and in the future that will be expanded to include more content, as well as “complimentary series”, extras, and bonus content.

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Watchable, Comcast’s YouTube killer, launches in beta

Watchable, Comcast’s YouTube killer, launches in beta

Last month, Comcast was tipped to be eying a slice of the video streaming business to challenge the near invulnerability of YouTube. Now the cable company confirms that rumor by announcing the beta testing phase of its new service simply called "Watchable". Aiming to "connect creators of compelling content with viewers", the Internet video streaming service gathers a few known brands and channels in the media scene in the hopes of leaving a market in an already crowded space, most of it occupied by the hulking Google service.

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