Taking a breather from Samsung, Apple, and Huawei, the tech world will be focusing its eyes on Microsoft when it launches new Surfaces devices. The company has proven that it can make great hardware to go along with Windows 10. Unfortunately, the tech giant most popular for its software now has an ironic problem of being unable to maintain the quality of its software. That's especially true for Windows 10 updates that seem to break twice a year or sometimes even every month. The Windows 10 20H1, a.k.a. the May 2020 update, could prove to be another hair-pulling experience unless Microsoft makes this important change.