Yes, Lowe's Will Honor Klein Tool's Warranty, But It's Not That Simple

Lowe's has become one of the most trusted operations in the home improvement game. The big box retailer has achieved that status, in part, by not only carrying high-quality tools, equipment, and yard-care accoutrements, but including an impressive range of in-house brands that are backed by in-house warranties.

The company also honors warranties covering tools and devices manufactured by some brands that the chain does not own. One of those factions is Klein Tools. This Made in the U.S. brand is, of course, largely focused on devices fit or use in electrical work, though Klein has also branched out to many other fields over the years. If you're familiar with the brand, you know that Klein backs its tools with pretty solid warranty coverage. But it would seem you can actually take Klein tools to participating Lowe's.

As is typically the case with warranty coverage, there are a couple of catches to Lowe's backing Klein Tools up in its stores. One is that you will need to provide proof of purchase. More than that, the warranty coverage is only valid if said proof of purchase is from an authorized distributor of Klein Tools gear. 

Specific documentation is required for the warranty coverage

If you purchased your Klein Tools gear second-hand or from a third-party seller, you will not qualify for warranty coverage on the item, no matter the defect. This is common practice and ranks as one of the many reasons you should think twice before purchasing items from certain tool brands on sites like Amazon. Given that fact, it may seem surprising that a company like Lowe's would consider offering to honor a Klein Tools' warranty at all. 

As noted, however, claiming warranty coverage through Lowe's is not as simple as walking into the store with a defective Klein Tools device and proof of purchase from an authorized distributor. On top of that proof of purchase, you will also need to provide the Lowe's customer service agent with a Warranty Return Authorization number, or a WRA for short.

So the question becomes not only what a WRA is, but where you might obtain one. In short, the number (sometimes called an RMA) is provided directly from a seller or manufacturer that proves the item in question has been approved for warranty coverage and whatever course of action that requires. You can obtain that WRA number for Klein Tools by visiting the company's warranty page. You can also claim a WRA by contacting the authorized distributor who sold you the device. From there, the warranty coverage will be subject to all of the various rules and regulations set forth by Klein Tools — all of which you can also read on the company's warranty page.  

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