Verizon Defies Samsung's Galaxy Note 7 Kill Switch Update
Verizon's statement on Samsung's latest effort to recall all Galaxy Note 7 units in the USA is telling. In the statement, Verizon makes clear that they will not be pushing a software update sent by Samsung for the device. The device would essentially render the smartphone useless as it'll disable all charging indefinitely. Verizon disagrees with the method, suggesting that they will not put their customers in such a position during the holiday season.
"Verizon will not be taking part in this update because of the added risk this could pose to Galaxy Note7 users that do not have another device to switch to," said Jeffrey Nelson, Vice President, Global Corporate Communications, Verizon in a statement. "We will not push a software upgrade that will eliminate the ability for the Note7 to work as a mobile device in the heart of the holiday travel season."
SEE MORE: Samsung will brick every remaining Galaxy Note 7 in the US [UPDATE]
It would seem that Verizon's concern – at least publicly – would be for the users. Indeed they are looking out for the safety of the users, but not just because they like to see their customers joyful during their holiday trip to Grandma's house. The final line in the statement is the most telling.
"We do not want to make it impossible to contact family, first responders or medical professionals in an emergency situation," said Nelson. Verizon isn't trying to hide anything here, I don't think. It's clear though that Verizon knows good and well who would be blamed if someone's phone stopped working after an update on New Years Eve.
They also know who would be blamed if the Samsung Galaxy Note 7 started someone's Christmas Tree on fire.
Now what'll be interesting is seeing whether Samsung puts pressure on Verizon (and other carriers) to push the update. The alternative is waiting for Verizon to decide it's time to push the update – or to never push it at all. No matter how you slice it, this situation has suddenly become a power struggle between phone brand and carrier – the repercussions of which we'll see unfold for years to come.