Carriers

T-Mobile explains widespread phone service outage

T-Mobile explains widespread phone service outage

When some basic services suddenly go down without warning or immediate explanation during times of uncertainty, it's no surprise that some will immediately panic or stir up conspiracy theories. When people across the US found themselves unable to make phone calls or send text messages, they were naturally unamused. Fortunately, the reason for that almost nationwide service outage was a single point of failure. Unfortunately, that single point of failure turned out to be T-Mobile who is now issuing a statement briefly explaining what happened.

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Phone service issues appear across USA: T-Mobile, AT&T, Sprint, Verizon

Phone service issues appear across USA: T-Mobile, AT&T, Sprint, Verizon

On the afternoon of June 15, 2020, T-Mobile, Verizon, AT&T, and Sprint appeared to be having issues with connectivity. Phone voice calls and data connections seemed to be extremely slow and/or broken entirely for several hours. At 3:18 PM Central Time, CEO Neville Ray posted a Twitter message suggesting the network was being fixed.

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Huawei just got 5G snubbed in Canada

Huawei just got 5G snubbed in Canada

Huawei may not be a favorite of the US government right now, but the Chinese telecoms giant isn't finding much more comfort north of the border either, as Canadian carriers snub it in their 5G plans. Both Bell Canada and TELUS have confirmed which companies they're working with on their 5G deployment, and Huawei's name is conspicuous by its absence.

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Verizon 5G extenders will bring mmWave speed indoors

Verizon 5G extenders will bring mmWave speed indoors

Verizon's mmWave 5G is one of the fastest ways to get online right now, but that's assuming you can actually find it. The carrier is aiming to make its 5G Ultra Wideband service more useable - particularly indoors, where mmWave struggles to penetrate - by offering extenders that will help bring its highest speeds to more locations.

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Xfinity Mobile is reselling Verizon 5G – with one big advantage

Xfinity Mobile is reselling Verizon 5G – with one big advantage

Xfinity Mobile announced today that it's hopping aboard the 5G train and adding service to its unlimited and by-the-gig plans. Xfinity is hoping to stand out from the other major carriers and MVNOs already offering 5G service by further announcing that it won't charge its subscribers extra to tap into 5G. That's in contrast to Verizon specifically, which has indicated that it will eventually charge subscribers extra to add 5G to their plans.

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The Sprint brand is not long for this world

The Sprint brand is not long for this world

Now that Sprint and T-Mobile have their merger in the books, it looks like the Sprint brand is living on borrowed time. That won't come as a shock to anyone as the goal from the start has been to have T-Mobile absorb Sprint's network and customers, but in just a few months' time, we could see the Sprint consumer brand begin to disappear from storefronts, salesperson polo shirts, and bill headers.

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Verizon made a smartwatch for your grandma

Verizon made a smartwatch for your grandma

Verizon today announced that it's launching a new smartwatch, but unlike most smartwatches we see, this one has a fairly limited target audience. Dubbed the Care Smart Watch, this new wearable is meant primarily for elderly customers. That, of course, means that it's being positioned as a device that can give families peace of mind when it comes to elderly relatives who live alone.

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Google Fi is relaxing data limits temporarily

Google Fi is relaxing data limits temporarily

The Internet has never become more critical than it has been until these past weeks. Social distancing has forced many interactions and activities to be moved online. Naturally, that means using up more data than you normally would have in a given period. Normally, that leads to higher fees or slower speeds when you hit data caps. Following the lead of major US carriers, Google Fi is now announcing its own changes to its policies, including increasing limits but only temporarily.

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T-Mobile Sprint merger is complete: Here’s what to expect next

T-Mobile Sprint merger is complete: Here’s what to expect next

The T-Mobile merger with Sprint is complete, leaving John Legere has a lot more free time on his hands and subscribers awaiting the promised huge increase in 5G coverage. It brings to an end a protracted period of regulatory attention, controversy among consumer rights advocates, and big boasts from T-Mobile itself.

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T-Mobile $15/mo plan launches early over coronavirus

T-Mobile $15/mo plan launches early over coronavirus

T-Mobile has pulled forward the launch of its cheapest smartphone plan, slicing months off the timeline to offer $15 per month service. The launch - which also sees a new Metro by T-Mobile plan arriving - comes as many Americans find themselves working from home, furloughed, or unemployed amid the coronavirus pandemic.

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Lynk just sent a text message – here’s why that’s a huge milestone

Lynk just sent a text message – here’s why that’s a huge milestone

You'd be forgiven for thinking that the humble text message is just about as mundane as telecoms tech gets right now, but startup Lynk is aiming to correct that assumption. The company has become the first to directly send a text message from an orbiting satellite to a standard cellphone back on Earth, and it turns out that's a big deal - and a huge challenge.

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AT&T data caps temporarily lifted to help COVID-19 countermeasures

AT&T data caps temporarily lifted to help COVID-19 countermeasures

Access to the Internet has proved to be more than just a luxury as cities or even whole countries lock themselves down to prevent the spread of the dreaded COVID-19 virus. Work and schools are moving their activities online and social media and messaging have become the only ways people can safely keep in touch. In the US, however, consumers are facing concerns that their increased Internet use may also increase their expenses. Fortunately for AT&T subscribers, that won't be the case, at least during the coronavirus crisis.

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