Snapchat Redesign Petition Actually Gets A Response

If you haven't noticed by now, the recent redesign launched for Snapchat hasn't gone over very well. Some users have been very vocal with their negative reactions to the redesign, and though those complaints haven't really relented, Snapchat has stuck by its decision to change the app. At the center of this criticism has been an extremely popular petition over on Change.org, requesting that Snapchat ditch the redesign and revert to the old version.

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"With the release of the new Snapchat update, many users have found that it has not made the app easier to use, but has in fact made many features more difficult," the petition reads. "There is a general level of annoyance among users and many have decided to use a VPN app, or are using other risky apps or steps, to go back to the old Snapchat as that's how annoying this new update has become."

That petition has managed to attract more than 1.2 million signatures, and while the more cynical among us would argue that such a number still wouldn't be enough to get Snapchat to care, that may not actually be the case in this particular instance. Snapchat has published a response to this petition, saying that it "understands" that the new update "has felt uncomfortable for many."

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READ MORE: How to go back to the old SnapchatBefore you get too excited, however, you should temper those emotions with the fact that Snapchat doesn't once mention a potential roll back to the previous version of the app. Instead, it points to incoming tabs for the Friends and Discover pages, which were announced yesterday. Once these tabs have been added, Snapchat says that each user will be able to "further customize" their in-app experience.

So, if you were hoping that an official response would give way to a concession from Snapchat, we're sorry to say that isn't the case. However, even if this response is filled with nothing other than PR speak, it does show that Snapchat is listening. Will we eventually see Snapchat break under the criticism? Who knows, but if there was ever a time to ramp up the pressure to revert to the old Snapchat, it seems to be now.

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