Smartphone Customers Say Apple Is The Best, According To Survey

JD Power just released their 2009 Wireless Consumer Smartphone Satisfaction Survey and it seems Apple has topped the list with their iPhone and iPhone 3G. The survey covered several aspects of the phones including design, operation, operating system, features and battery.

Apple received a score of 791 out of 1,000, excelling especially in areas like features, operating system and design. It received 5/5 stars in every category, except one. It did poorly in the battery category receiving only 2/5 stars. Next up was LG with a 772 score and Samsung with 759.

The 2009 Wireless Traditional Mobile Phone Satisfaction Study was also released today, showing LG in the lead with a score of 733 with Sony Ericsson following with a score of 712. People who have opted for traditional phones have maintained about the same level of satisfaction despite the fact smartphones offer more features.