PSN is down and Sony isn’t handling it very well

Chris Burns - Dec 26, 2014, 4:56pm CST
PSN is down and Sony isn’t handling it very well

This morning it was made clear that Sony was having trouble with their PlayStation Network. Meanwhile Microsoft was having trouble keeping Xbox Live online – and the hacker group Lizard Squad claimed responsibility. According to reports throughout the day, it would appear that the Xbox Live system had largely repaired problems by around 10AM Central Time – with another spike near 2PM Central Time – with uptime returning again here closer to 5PM Central Time. Sony’s PlayStation Network saw problems from around midnight until 10AM Central Time, and again over the past several hours leading up to 5PM Central Time.

It was on Christmas Day that this attack began, with the Lizard Squad demanding their claims of attack be retweeted on Twitter. It wasn’t immediately clear what their aims were with the attack, only that they were, in fact, behind it.

deal

This claim was substantiated by Kim Dotcom’s offer to the hacker group to provide Mega premium account subscriptions so long as they don’t attack Xbox Live or the PlayStation Network again.

At approximately 11AM Central Time, a Lizard Squad Twitter account suggested that the team was no longer attacking either the PlayStation Network or Xbox Live. Instead they’d moved on to testing the underground internet known as Tor for weaknesses.

squad

Meanwhile the Sony PlayStation feedback network has been doing a less-than-stellar job of letting players know when their network will be back online. Reports of no multiplayer (regardless of subscription), offline time for games that shouldn’t normally require the web in the first place, and lack of abilities in the PlayStation Store have all been met with notes such as the following:

working

It’s not looking great. Even while the attackers suggest they’re no longer attacking, PSN still looks quite down and out at the moment – their status page suggests that they’re offline with a general message that reads as follows:

We are aware that some users are experiencing difficulty logging into the PSN. We will update this article with any changes that occur in regards to this issue. Thank you for your patience.” – PlayStation Knowledge Center

Meanwhile the Xbox Live Status center provides a slightly more extensive explanation of what’s up and what’s down, suggesting that both “Purchase and Content Usage” and “TV, Music and Video” are on “Limited” mode. Microsoft also provides links that allow you to get notified via text message when any one of their downed services have been brought back up.

Screen Shot 2014-12-26 at 4.55.13 PM

Microsoft’s page for Xbox Live also gives unique status updates, most of which are updated within the half hour. You’ll see IGN, Maxim, and MLG.TV apps with “Limited” status right now as well, but it’s doubtful these down-times have anything directly to do with the overall attack at hand – or uniquely.


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