Microsoft patches Surface Pro 4 keyboard 2 months after launch

JC Torres - Dec 22, 2015, 2:30am CST
Microsoft patches Surface Pro 4 keyboard 2 months after launch

The Surface Pro 4 and the Surface Book might have been two of Microsoft‘s highest profile and, to some extent, most beautiful products but their warts are slowly starting to show. Two months into their launch, Microsoft is still patching critical software flaws that, in turn, mar the hardware experience on these two otherwise grand computers. This time around, the tech giant is rolling out a patch that should fix some, but not all, random issues with the Type Cover of the Surface Pro 4.

The Surface Pro 4 is hardly entirely novel. Unlike the radically different Surface Book, it progresses from an evolution three generations in the making. Most believed that Microsoft has more or less perfected its craft with the Surface Pro 3, bringing polish, speed improvements, and better cooling with the Surface Pro 4.

So it is a bit of a puzzle that users are reporting issues with the new Surface Pro 4 keyboard cover. Some say that they experience slower booting when the keyboard is attached. Some report randomly non-working keyboards that can only be fixed by a reboot. Aside from an improved keyboard layout, the only thing that has changed there is the presence of a fingerprint scanner so it isn’t probably asking too much to expect that the new Type Cover keyboard should be this problematic.

It is, however, the least of Microsoft’s problems, most of them software bugs that do affect hardware stability. Problems range from random freezes to graphical glitches to crashing software. The Surface Book seems to suffer the brunt of the issues, though it is somewhat understandable, but not acceptable, considering it does very novel things. Microsoft even apologized to early adopters of its two new devices for the less than stellar experience due to these bugs.

The good news is that fixes are rolling out as fast as Microsoft can release them. Unlike its previous patching strategy, Microsoft’s new “Windows as a Service” theme means that patches are made available as they come, instead of batching them together at a regular but slow interval.

VIA: Digital Trends


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