It seems that the “Neverstop” nanme to the unlimited data plan for Karma Go’s Wi-Fi hotspot service may not be so appropriate anymore. Within just two months of launching the subscription option, the service provider is actually stopping one of the main features of the service. Karma will be substantially throttling the data transfer speed of subscribers. The reason? The human desire to overcome boundaries. That and hogging up all the bandwidth to use the data plan for things deemed inappropriate and beyond Neverstop’s true intentions.
Karma Go is intended to be a “Wi-Fi hotspot anywhere” kind of service. Meaning, it’s meant to be used when you’re up and about. However, based on the company’s survey, more than half the users admit (or at least willing to admit) using Karma Go as a home Wi-Fi connection. It’s not called Karma Home for a reason.
But it gets worse, at least for Karma. Users have also utilized the unlimited data plan for backing up large files over the Internet. And to add insult to injury, some have even found a way around Karma’s portal system that blocks devices that are known to be data hogs, like Apple TV and Chromecast or consoles like the Xbox One or PlayStation.
Karma has had enough but it also doesn’t want to completely cut out users as well. Instead, it has chosen to cut down the available bandwidth for the service. Neverstop already has a relatively low 5 Mbps speed, but now Karma is looking into going with 2.5 or even 1.5 Mbps. That’s definitely quite a dive. And for the same $50 a month.
It is yet another sad case of services revising their features due to the abuse of some. In this case, however, at least according to Karma, that “some” actually constitute more than half of Karma Go’s users. Or at least more than half of those who responded. The good thing about service like Karma Go is that those dissatisfied users can cancel their service and ask for a refund.
VIA: The Verge