What Is Home Depot's Pro Xtra Loyalty Program And What Does It Offer?

Apart from being a highly recommended store for DIYers, Home Depot is a go-to retailer for contractors, remodelers, maintenance crews, and other professionals. Home Depot tries to ensure customer satisfaction and retention by rewarding them for their purchases. One of these is the Pro Xtra loyalty program, which works much like a frequent flyer program, but for building supplies.

The perks members enjoy include discounts, special promos, and exclusive offers that help lower the costs of future purchases. Members automatically gain access to these benefits and more. For instance, they receive discounts on bulk purchases and gain access to more competitive pricing on products that are in line with their work, including Home Depot finds for home mechanics. For business owners, the program provides access to tools for purchase tracking and organizing records for budgeting or tax purposes.

The program is also designed to help members earn rewards relatively quickly. Members using Home Depot's Pro Xtra Credit Card can unlock rewards four times faster than those who don't. Other advantages for pro members include reserved parking at certain branches, quicker checkout lanes, and the option to request quotes for large orders through the retailer's Volume Pricing Program. Small benefits, like getting complimentary drinks or snacks while shopping, are also offered.

Home Depot's Pro Xtra loyalty program — as its name implies — is mainly intended for professionals, including licensed contractors, electricians, plumbers, HVAC technicians, painters, property managers, maintenance crews, and other service providers. However, it's open to anyone, and you don't need a license to register. Expert non-professionals are welcome to join and take advantage of the discounts on different Home Depot tools for DIY projects.

Still, Pro Xtra largely benefits those who engage in business-type transactions. The targeted rewards and resources are not only designed to build loyalty, but they can also help pro members with their shopping by providing them access to tools, pricing, and services that go beyond what regular retail customers receive. For instance, verified Pro members can use the Pro Online Experience — a set of digital tools that allows them to track past orders, create reusable shopping lists, and manage multiple shipping addresses. The program also integrates with the Path to Pro network, connecting them to a community of skilled workers and potential collaborators.

Home Depot's loyalty strategy is a hybrid approach with some perks available to all members, while larger discounts depend on spending thresholds. This tiered system rewards the most frequent buyers with greater savings, encouraging long-term business.

There are many ways to sign up for Home Depot's Pro Xtra loyalty program. You can do it online via the official Home Depot website or mobile app. You can also register in person at the Pro Desk at any Home Depot store or by calling the company's customer service line. Professionals and business owners are required to provide standard information, such as company name, address, and email. If you are a non-professional who wants access to Home Depot's offers on power tools for home garages, simply choose the DIY/homeowner option when asked about your trade. Once approved, you will receive immediate access to the program's benefits.

Pro Xtra does not require a sign-up or membership fee, so you don't need to renew your membership yearly to enjoy perks. Your membership will not expire as long as your account remains active. To keep your account current, be sure to scan your Pro Xtra Virtual ID every time you process a transaction at the checkout counter. Not only will this enable reward tracking, but it will also inform the system that you're still an active Pro Xtra member. For easy and fast scanning both in-store and online, save your Virtual ID in the Home Depot app. For a more convenient payment experience, you can get a Home Depot Credit Card and link it to your account.