Lyft has announced refined drop-off and pickup options in its app, allowing users to chose the precise places their Lyft rider lets them out or picks them up. Lyft says the drop-off locations can be as exact as a specific door at a specific airport terminal, eliminating the need to call the driver and tell them over the phone where exactly you are. These precise drop-offs aren’t available at all places across the nation, though.
The idea is that you have a specific place to be, and you have a specific place you’re at. You set your address in the app, but then in a lot of cases you have to take the time to call the driver and let them know specifically where you’re at, which takes time…time you may not have if you’re rushing around or running late. The same generally goes for drop-offs — maybe you’re on a call and you can’t pause to tell the driver where to stop.
These more precise location selections are currently available in 200 places around the nation, but Lyft says it will be adding more in the future. The feature has already been rolled out, at least for some users, and Lyft says it has seen it used thousands of times already. One example was at Outside Lands where riders would set precise pickup and drop-off points for different places like “Main Gate” or box office.
It seems some users got access to these features as early as March of this year. Lyft says that over these past months, since the features started going live for some, it saw the number of texts and calls between drivers and riders drop by 25-percent.
SOURCE: Lyft Blog