HP Recalls Laptop Batteries Due To Overheating Risk

HP has announced a voluntary recall for some laptop batteries due to an overheating risk. According to HP, the batteries were included with certain Compaq Presario, Compaq, HP ProBook, HP ENVY, HP, and HP Pavilion laptops; the batteries were also sold as spare batteries and as separate accessories, and may have been given to consumers as replacement batteries via HP's support.

HP says it is notifying its customers about potential burn and fire risks that could result from overheating, doing so proactively in order to keep its customers safe. The company stresses that it is "extremely important" for HP customers to check their battery to see whether it is covered by the recall — you can validate it yourself via this link.

You'll need to choose your specific product, then enter the laptop's serial number and the battery bar code number, which should be found on a sticker on the inside portion of the battery. Customers with batteries covered by the recall are advised to remove them and to use their laptop without the battery.

Those with applicable batteries will need to verify it with HP, which will then replace the battery for free. The company says it has a verification and ordering process available for customers that have more than 10 potentially affected batteries, as well, such as companies, speeding up the review process. More info on that is available here.

SOURCE: HP