Apple is planning to release a software fix for an annoying popping noise reported by some 16-inch MacBook Pro owners, a new leak claims. The problem may appear in the MacBook Pro model after audio has stopped playing from an application, though some users experience the popping noise during audio playback. The leaked Apple memo indicates the noise can be fixed using a software update.
Apple recently sent a memo to its Authorized Service Providers, according to MacRumors, which reports that it received a copy of the notice. The document includes instructions on how to proceed if a customer reports ‘a popping sound when playback is stopped on their MacBook Pro (16-inch, 2019).’
This popping noise can manifest when any application is used to play audio, the memo reads, including things like the QuickTime Player or the Music app. Apple is currently looking into the matter, at least based on the leak, and is planning to fix the problem using a software patch.
Repair centers are advised, ‘Do no set up service, or replace the user’s computer, as this is a software-related issue.’ There’s no indication of when Apple anticipates releasing the fix; it may be part of the latest macOS Catalina beta, but there’s no way to know at this time.
In the meantime, users must deal with the popping sound; it has been reported by some users, but doesn’t appear to consistently appear, nor does it impact all MacBook Pro owners.