Apple exec must face South Korean inquiry over iPhone complaints

Chris Davies - Oct 13, 2010, 3:58am CDT
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Apple exec must face South Korean inquiry over iPhone complaints

Apple’s senior director for iPhone service, Farrel Farhoudi, is going to get a free trip to South Korea in the very near future, with the news that a government agency investigating complaints over replaced iPhones has demanded a Cupertino spokesperson turn up for questioning.  According to Bloomberg‘s sources in the South Korean parliament, Farhoudi’s presence is to answer complaints that Apple has mostly been giving out refurbished handsets rather than new models, repairing existing devices or issuing refunds, when iPhone owners experience faults.

Local Apple spokesperson Steve Park was apparently unable to provide all the information that the South Korean inquiry demanded.  If summoned representatives fail to attend they can be sued, even if non-resident in the country.  Unconfirmed reports suggest Apple has approved Farhoudi’s appearance, though Apple PR is declining to comment.


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