UK carrier O2 was stricken by a network outage affecting 2G and 3G service yesterday, with the network finally managing to restore 2G service this morning. Now the carrier has updated its network status to say that 3G service has been restored. O2 recommend that if any customers are still having issues with 3G, that they should disable then re-enable 3G connectivity.
O2 took to Twitter not long ago to say that 3G service was restored: “Our tests show that 2G and 3G services are now back for all affected customers.” O2 has also updated its network status page, saying that as of 13:30 BST service should be back to normal: “Following previous updates, our tests now show that all our 2G and 3G services have been fully restored for affected customers. If any customers are still having problems we recommend they turn their phone off and on again.Once again, we are sorry.”
The cause of the fault hasn’t been explained, and there’s no indication of exactly how many people were affected. Here at SlashGear, two London editors use O2, with one losing call and text functionality yesterday while the other was unaffected. If you’ve run into the issue, try your phones once more, and follow O2’s advice of turning off 3G then turning it back on.