iPhones On T-Mobile Getting Hit With Blue Screen Of Death, Crashes

If you have an iPhone and T-Mobile is your carrier of choice, there's a growing issue that you should be aware of. It seems an increasing number of users are finding their device affected crashes and restarts, plus a return of the Windows error of old in the form of a "blue screen of death." Judging by reports of the issue, it seems to have started only in the last 24 hours or so. Again, this isn't affecting all iPhones, only those on T-Mobile as of now.

Users experiencing the problem will see the screen of their iPhone turn solid blue for just a second, followed immediately by the device crashing and rebooting. It doesn't matter if the phone is being used, or just sitting idle. This process continues to repeat itself, occurring anywhere from 10 to 30 minutes apart. It's known to be affecting iPhone 5S, iPhone 6, and 6 Plus models, all running versions of iOS 8 up to 8.3.

Reports of the issue have been turning up online everywhere from Twitter and Facebook, to Reddit and Apple's own support forums. It isn't clear yet what the exact cause is, and T-Mobile hasn't issued a formal response. However, Reddit user Geophyzze posted that they called the carrier's support staff and got the impression from a technician that they believe it is a memory problem, and that many customers are calling about it.

Some users have posted that either disabling Voice over LTE (VoLTE), or turning off LTE altogether, stopped the issues. T-Mobile's customer service has told some callers to try a hard reset (hold down the power and home buttons for 10 seconds), deleting all old text messages, followed by a factory restore via iTunes, and finally restore from a backup.

SOURCE MacRumors