Verizon says Chromebook Pixel LTE data snafu will be fixed

Jun 25, 2014
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Verizon says Chromebook Pixel LTE data snafu will be fixed

Hoopla surrounding the Chromebook Pixel LTE's data issues will soon come to an end, with Verizon stating that the cancelled accounts were a mistake and that it will fix the problem. This follows a $150 credit Google has issued for device owners.

Chromebook Pixel LTE owners were given two years of Verizon data as a perk with their laptop, something that many have reported issues with for several weeks. The news eventually came to widespread light, and the reasons given for the problems seemed mixed.

Google decided to address the issue promptly, offering a $150 prepaid Visa gift card to make up for the premature loss of data access. Verizon said that it was looking into the problem, and now has come up with an answer.

According to the carrier, only some Chromebook Pixel LTE owners were affected by the data snafu, which was a mistake that will be fixed. Said Verizon spokesperson Debra Lewis, "We apologize for this, and will work with these customers to address the situation."

SOURCE: TechCrunch


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