JP
According to reports the service basically pulled the plug on the whole operation. So for those of you who thought you were getting a deal that was too good to be true (phone service for a whole year for $99), turns out you were right.
Last Friday was apparently when the proverbial fecal matter hit the rotating finned device, it all started when Sunrocket’s CEO Lisa Hook quit. From there the entire call center staff was sent packing and 300 other employees were fired.
Recommendations are to have your number ported as soon as possible and gather as much info as possible on the monetary exchanges and length of service to get a chargeback or refund. For those looking for a similar solution, a member of the SlickDeals forums has recommended Via Talk as a best choice substitute. Via Talk is apparently offering the same deal for $199/year plus a $29 activation fee, but you get 3 months free and they will apparently buyout up to twelve months of your previous contract. Good luck to everyone who bought into the service.
Sunrocket VoIP Is Dead, Run Away While You Still Can [via Consumerist]
6 Responses to “Sunrocket VoIP Was, In Fact, Too Good To Be True”
byesunrocket July 17, 2007
I’ve just received an email from Phone Labs, they are going after the SunRockets customers and offer a $10 discount + free ground shipping if you use the coupon SUNROCKET when you place an order on their website Phone Labs
They offer the Dock N Talk that allows you to use your cellphone as your home service. You can use your landline equipment with your cell phone plan, great deal if you have Unlimited Nights and Weekend and free Mobile to Mobile.
A good solution to replace your sunrocket and save money!!
Neutraldamien July 17, 2007
I knew it all along this would happened, I’m going back to my landline, SunRocket really screw it up for VOIP customers to be. Damn Lisa Hook! Your leadership is among the worse of the worst
NeutralBill July 18, 2007
She quit on FRIDAY THE 13TH!!! , Viatalk is being sued by Verizon.
NeutralThings that make you go hmmmmmmmmmmmmm…
Ewdison Then July 18, 2007
wow talking about bad date, friday the 13th!
I agree, bad driver of company, Lisa needs to be held responsible somehow
NeutralJason July 22, 2007
Hi and sunrocket shut off their outgoing calls> pls note there may be some assets. and that we need to fight ASAP their software is still operational. and they are making agreemnets, I.E 8×8, Teleblend, which means there is still money.
Neutralthey are letting us hang , no one has filed bankrupcy yet. my guess is they are scamming us a bit. Teleblend may have someting going behind the scene. dont quit we need to fight! any sunrocket employees out there?
where can we go.
richard kaye August 3, 2007
I went with Lingo from SunRocket. I am truly happy and enjoying all its features. I think Lingo is the best VoIP provider. The plans they sell for SunRocket customers’ promotion are a monthly Chatter Box plan and $195 costing Yearly Talk 365 plan. They also offer one month free, free shipping, free activation and free equipment.
Neutral