Gearbox: Borderlands 2 rank reset bug not connected to DLC

Oct 10, 2012
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Yesterday, we told you that Gearbox had released the highly anticipated Mechromancer DLC for Borderlands 2 a week early, which is good. Unfortunately, a number of users were reporting that the DLC and the patch that goes along with it were wiping badass ranks, skins, heads, golden keys, and in some particularly nasty cases, character saves, which is bad. Today, however, Gearbox is saying that the DLC and the rank reset bug aren't actually connected, which is simply a relief.

After reports of the rank reset bug hit the Gearbox forums, community manager Chris Faylor posted a statement claiming that though the bug and the DLC seem connected, in reality they aren't. "The good news is that the release of Mechromancer and today's update are not connected to the occurrences of Badass Rank being reset -- while the timing may appear coincidental, it's a separate issue that we are continuing to investigate," Faylor wrote. While he got his words a little jumbled there - the timing actually is coincidental - it's good to know that downloading the Mechromancer DLC isn't going to completely ruin your game.

Of course, this isn't the first time we've heard of the rank reset bug, so it could be that the Mechromancer DLC is pulling players back into Borderlands 2 and they're simply experiencing this reset bug for the first time. If that's happening, it's easy to understand why these players are thinking that the Mechromancer DLC has something to do with the bug. Thankfully, it doesn't, or at least that's what the official word from Gearbox claims.

That doesn't change the fact that the rank reset bug is still floating around out there and causing headaches for a lot of players. Gearbox says that its working on a fix, and if you encounter it, you're urged to email the studio at profiles@gearboxsoftware.com. When you do, be sure to provide as many details as possible so Gearbox can get a better grasp on when the bug occurs and who it affects. Have you been hit by this nasty rank reset bug, or have you managed to avoid it thus far?


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