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Loading ...For some reason Circuit City thinks that if they open a new chain of stores meant to give you what you expect from a regular Circuit City you might shop there more often. They even gave it a name that’s slightly more “hip”, they are dubbing it “The City”.
Its going up in Rochester Hills, Michigan for those curious, and they are looking for employees to fill all the same positions of a regular store. What are they adding?
They are adding “Interactive Experience Zones”, a “personalized shopping experience”, and technology to help you get the answers you seek. God forbid they just hire more intelligible employees, no, lets hire the asshole that can pass our impossible personality test and has years of sales experience but has no idea what the p in 1080p stands for.
[Monster via TechnologyQuestions]
“Progressive Scan”
You offended hundreds of people because of a corporate decision! I’m very sorry you and other customers have had a bad experience while shopping at a Circuit City, but there are still associates that are very knowledgeable and care about customer service.
Only “hundreds”? Sebastian… For me this has absolutely nothing to do with customer service. It has to do with a complete LACK of associates. I and everyone else I have ever spoken to (and this includes friends, family, coworkers, vendors, clients, and the clients of clients the state of today’s customer service is discussed with at trade shows) have the damndest time finding any CC employees either on the floor or are able to assist us. THAT’S why we don’t bother to visit our local CCs. Heck, we’d LOVE to find ANY associates, whether they know anything or not! And I live in CCs back yard where you think things would be better.
Just so you know I do work at a new “The City” store in Dover, DE. And because of the new setup it means that the guest should always have a partner (associate) checking on them. Multiple times. Im sorry that you have had bad experiences in the regular Circuit City but give “The City” a chance it is cool and a better atmosphere. Come check us out and I’ll prove it to you!
It’s funny that people are actually responding to this article. This article is very lazy. No research, no facts, no sense, just some rambling and oponions. Not worth even a brief glance.
A new “The City” Store is opening in Harlingen, Tx