Apple working on iMessage fix for bug affecting some users

Oct 1, 2013
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Apple working on iMessage fix for bug affecting some users

Apple is no stranger to iMessage bugs, with one seeming to crop up every handful of months. Over the last week or so, some users have become vocal about problems they've experienced with both sending and receiving messages, something that eventually prompted attention to turn towards Apple, which has confirmed that something is amiss and that it is working on a software fix for it.

Late last month, some Apple users began to experience problems with iMessage, getting sending errors when attempting to send a message, and similar problems. Many weren't affected, however, and so the issue stayed fairly diminutive for a while. The folks over at TechCrunch have received a statement from Apple, however, which acknowledges that some users are having problems and that there's a solution in the works.

Said Apple: "We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update. In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users."

The company didn't detail what is causing the problem, but some have found their own solution in the meantime. Reportedly, re-authenticating one's Apple gadget with iMessage will solve the problem, which can be achieved by turning iMessage off and then hitting up Reset Network Settings. There's no word yet on when the fix will be rolling out.

SOURCE: TechCrunch


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