warranty

Google reportedly stopping all Nexus 6P RMAs

Google reportedly stopping all Nexus 6P RMAs

If you ask around Android circles, you’ll probably be surprised (or not) to find out that the Nexus 5 is largely regarded as the best, and probably last greatest, Nexus phone. While definitely not perfect, everything that followed were significantly less perfect. And the last Nexus phone made, the Nexus 6P, is to date, an unmitigated disaster. Tired perhaps of the never ending requests to return defective units, Google is now reported to have changed its mind and will no longer replace what is probably the last of the Nexus line.

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This is how much an iPhone X AppleCare+ will cost you

This is how much an iPhone X AppleCare+ will cost you

The iPhone X is easily the most expensive “regular” smartphone to date. But, truth be told, people will be willing to pay that price, especially if they can get it subsidized or discounted. Those, however, won’t be mitigating the cost of Apple’s AppleCare+ extended warranty, which practically adds another $200 on top of that $999 for the iPhone X.

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Detached back cover on your Apple Watch 1? Get it fixed for free

Detached back cover on your Apple Watch 1? Get it fixed for free

If you own one of the first generations of Apple Watch and find your wearable’s back suddenly naked, fret not. Even though the smartwatch is more than 2 years old and Apple already has a 2nd gen line, you can still get it repaired free of charge. That’s because Apple has just extended the warranty of its very first wearable due to that exact same issue and the warranty period now covers three years from the date of purchase.

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Here’s how to avail of the LG G6’s Second Year Promise

Here’s how to avail of the LG G6’s Second Year Promise

Although offering warranties is a long standing practice in the consumer market, Samsung's misadventures with the Galaxy Note 7 last year has put such programs under the microscope. Although LG insists it isn't simply reacting to that, it does admit that consumers have put reliability as a priority for their next phone purchase, something that the LG G6 promises to provide. To further increase their peace of mind, LG is now offering what it is marketing as its Second Year Promise, practically extending the original 12-month manufacturer warranty to 24 months.

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iPad Pro Smart Keyboard gets free repairs for three years

iPad Pro Smart Keyboard gets free repairs for three years

There are two things that really define an iPad Pro: the Apple Pencil and the Smart Keyboard. Without these, they are basically just more powerful iPads. So when one of the two starts acting up for quite a number of users, you can bet there's some trouble brewing. To prevent a potential backlash and PR nightmare, Apple has supposedly circulated an internal memo that instructs staff and service centers to allow for free repairs of the Smart Keyboards for up to three years from its purchase.

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First-gen Apple Watch gets another year of warranty coverage over battery issues

First-gen Apple Watch gets another year of warranty coverage over battery issues

If there's one thing Apple has a great reputation for, it's servicing their devices and addressing product defects when they're under warranty. This should come as a relief to owners of the first-generation Apple Watch, as the company has just added an extra year to the smartwatch's warranty to cover growing reports of damage caused by the battery.

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iPhone now eligible for AppleCare+ up to 1 year after purchase

iPhone now eligible for AppleCare+ up to 1 year after purchase

Good news for iPhone users prone to dropping their device sometime after purchase: Apple has updated its AppleCare+ insurance program, allowing coverage to be added to an iPhone up to one year after it was purchased. This is a hefty update to the previous 60 day timeframe limit, and should put users' minds at ease with regards to damaged screens.

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Apple backtracks on third-party iPhone screen repairs stance

Apple backtracks on third-party iPhone screen repairs stance

While Apple is still fighting proposed “right to self-repair” on one hand, it is somewhat softening its stance on unauthorized repairs on the other hand. It isn’t a full U-turn, mind, but one that only covers a very specific and limited case. Previously, Apple would flat out declare that an iPhone screen repaired or replaced by a third-party fully voids the phone’s warranty, no questions asked. A leaked internal memo to Apple Stores and authorized service providers now instruct them to honor the warranty but under certain conditions only.

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AppleCare+ screen repairs just got more affordable

AppleCare+ screen repairs just got more affordable

Disregarding all those excruciatingly painful scratch, drop, and bend torture tests, which now includes freeze plus drop, screen damages are truly the most common reasons users bring in their smartphones for repair. Apple’s iPhones are no exception and are perhaps even more susceptible these days due to design changes. Keeping up with the trends, Apple has decided and, like the iPad price and storage changes, somewhat silently announce a rather substantial change to its AppleCare+ fees, bringing the service price of screen repairs down to earth for only $29.

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iPhone 7 gotchas: no liquid damage warranty, scratchy jet black

iPhone 7 gotchas: no liquid damage warranty, scratchy jet black

As expected, the iPhone 7 came with some, OK maybe at least one, controversial feature, but it also has some commendable ones as well. That includes, for the first time, some water resistance and a new “high gloss” black color, the latter limited to higher configuration. But, as they say, the devil is in the details and Apple, to no one’s surprise, didn’t really dive into the fine print. Because, apparently, those two particular new “features” might not be all they’re cut out to be after all.

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OnePlus On-Guard by Assurant warranty comes to US, Canada

OnePlus On-Guard by Assurant warranty comes to US, Canada

Earlier this month, OnePlus announced two new programs that would help encourage buyers to forego the usual carrier purchase of smartphones for direct, unlocked devices. The On-Guard warranty program, made in partnership with Assurant was launched in Europe while India had more direct B2X programs from OnePlus. As promised, the Chinese OEM is opening up the same protection opportunities for those in North America. Now brand new buyers of a OnePlus 2 or the upcoming OnePlus X will be able to apply for an On-Guard plan of their choice.

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OnePlus starts warranty program in Europe, coming soon to US

OnePlus starts warranty program in Europe, coming soon to US

People still buy smartphones tied down to carriers mostly for two reasons. First, carrier subsidies helped defray the full, upfront cost of a device, making it seem a lot cheaper than it really is. The second benefit is warranty coverage, offering customers peace of mind. But what if you had a flagship smartphone that was almost half the price of the competition, with a price tag easily paid in one single lump? Then you're left with the warranty problem, which OnePlus is only too happy to address as well.

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