warranty

Apple accused of trying to milk users over iPhone battery replacements [Updated]

Apple accused of trying to milk users over iPhone battery replacements [Updated]

Tim Cook might be only too happy to point out how Facebook betrayed the trust of its users but, months prior to the Cambridge Analytica scandal, Apple had its own high-profile situation to diffuse. It was discovered to be throttling older iPhones over battery concerns, which is admitted and apologized for. It has since then offered discounted battery replacements, but it might not be what it seems. Some iPhone owners are now complaining that Apple service centers are trying to find the smallest dent or flaw to get owners to pay more than what the battery replacement would have cost.

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Apple begins free repairs for Apple Watch Series 2 with swollen batteries

Apple begins free repairs for Apple Watch Series 2 with swollen batteries

Owners of an Apple Watch Series 2 that's experiencing power issues or, even worse, a swollen battery will want to take notice: This week Apple began a new service policy that offers free repairs, assuming the device meets certain criteria. Fortunately those criteria are mainly that the Apple Watch be a 42mm Series 2 model.

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FTC: “Warranty Void If Removed” stickers are illegal

FTC: “Warranty Void If Removed” stickers are illegal

The FTC brought out the rule hammer this week in a letter to 6 companies about their stickers. Those stickers you've got on the insides of your smartphone and the outside of your gaming console - the ones you're not supposed to remove. Yeah, those are illegal. This isn't a new ruling by the FTC, it's a warning from the FTC to companies under their jurisdiction that these stickers are not enforceable.

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uBreakiFix to offer out of warranty Google Pixelbook replacements

uBreakiFix to offer out of warranty Google Pixelbook replacements

Google’s own Chromebooks have never really been on the “cheap” side but the Pixelbook takes it to a whole new level. The latest Chrome OS flagship easily costs $999 at its most basic configuration. With higher prices come higher risks and higher desires to protect that investment. uBreakiFix, who has been offering walk-in, same-day repairs for both generations of Pixel phones, has struck yet another partnership with Google on the Pixelbook. This time, however, there’s a bit of a twist.

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Xbox One X HDD replacement voids warranty (and so does this screw)

Xbox One X HDD replacement voids warranty (and so does this screw)

Those gamers making an attempt at taking apart the Xbox One X to replace its HDD, take heed: it's not just a simple matter of screws and swapping. As we first addressed in our original full Xbox One X teardown and unboxing, there's a warranty break that takes place almost immediately upon attempting to open this hardware up. Today we're going to run everything necessary in replacing said HDD - as well as a set of reasons why most people will want to avoid it.

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Pixel 2, 2 XL Preferred Care will no longer have deductibles

Pixel 2, 2 XL Preferred Care will no longer have deductibles

It’s crisis management season over at Google. What should have been a great end to 2017 is turning out to be a PR disaster that no software update can easily fix. In order to show customers that it is confident in the quality of its devices, Google has been encouraging owners of the beleaguered Pixel 2 XL and Pixel 2 to take advantage of the device’s manufacturer warranty and get theirs replaced or repaired. Google even extended that warranty from one to two years. That generous gesture, however, has run afoul of those who actually paid to have that warranty extended to 2 years under Google’s Preferred Care offer.

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The iPhone X makes a strong case to buy AppleCare+

The iPhone X makes a strong case to buy AppleCare+

The iPhone X is arguably a beautiful device, even with that notch. Some have fallen in love with it, even before the phone actually ships to anyone in the world. But the iPhone X is also without question an expensive device, costing $1,000. Given that price, it seems that putting in another $200 for AppleCare+ seems to be pushing it. You might simply shrug your shoulders and leave your fate in the hands of chance and good fortune. But you will, in effect, be leaving it up to chance and good luck to save you from spending $550 for each and every unforeseen incident, which is always lurking around the corner.

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LG V30 to also get Second Year Promise warranty

LG V30 to also get Second Year Promise warranty

The LG V30 hasn't yet actually landed in US shores but it is already sweetening the pot, so to speak. In addition to possibly having one of the most accessible prices among this year's top of the line smartphone, AT&T may have accidentally leaked another offer that could make LG's 2017 champ even more desirable. Like the LG G6 before it, LG might offer the V30 with a two-year warranty instead of just one under its "Second Year Promise" program.

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Google reportedly stopping all Nexus 6P RMAs

Google reportedly stopping all Nexus 6P RMAs

If you ask around Android circles, you’ll probably be surprised (or not) to find out that the Nexus 5 is largely regarded as the best, and probably last greatest, Nexus phone. While definitely not perfect, everything that followed were significantly less perfect. And the last Nexus phone made, the Nexus 6P, is to date, an unmitigated disaster. Tired perhaps of the never ending requests to return defective units, Google is now reported to have changed its mind and will no longer replace what is probably the last of the Nexus line.

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This is how much an iPhone X AppleCare+ will cost you

This is how much an iPhone X AppleCare+ will cost you

The iPhone X is easily the most expensive “regular” smartphone to date. But, truth be told, people will be willing to pay that price, especially if they can get it subsidized or discounted. Those, however, won’t be mitigating the cost of Apple’s AppleCare+ extended warranty, which practically adds another $200 on top of that $999 for the iPhone X.

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Detached back cover on your Apple Watch 1? Get it fixed for free

Detached back cover on your Apple Watch 1? Get it fixed for free

If you own one of the first generations of Apple Watch and find your wearable’s back suddenly naked, fret not. Even though the smartwatch is more than 2 years old and Apple already has a 2nd gen line, you can still get it repaired free of charge. That’s because Apple has just extended the warranty of its very first wearable due to that exact same issue and the warranty period now covers three years from the date of purchase.

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Here’s how to avail of the LG G6’s Second Year Promise

Here’s how to avail of the LG G6’s Second Year Promise

Although offering warranties is a long standing practice in the consumer market, Samsung's misadventures with the Galaxy Note 7 last year has put such programs under the microscope. Although LG insists it isn't simply reacting to that, it does admit that consumers have put reliability as a priority for their next phone purchase, something that the LG G6 promises to provide. To further increase their peace of mind, LG is now offering what it is marketing as its Second Year Promise, practically extending the original 12-month manufacturer warranty to 24 months.

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