Samsung

Your Galaxy Note 7 is no longer free to travel about the country

Your Galaxy Note 7 is no longer free to travel about the country

The Samsung Galaxy Note 7 is now banned on all domestic airline flights by the United States Department of Transportation. Samsung has issued a statement making it clear that the Galaxy Note 7 is 100% banned on flights under any circumstances. Samsung seems to be working with the USDOT on this matter, sending a statement out to news sources and Samsung customers this afternoon.

Continue Reading

Galaxy Note 7 will cost Samsung billions up to Q1 2017

Galaxy Note 7 will cost Samsung billions up to Q1 2017

It is, of course, no surprise that the Galaxy Note 7, from its production, recall, and now discontinuation, isn’t going to be cheap for Samsung. But now the company is telling the public just how much that will cost it, at least in terms of profit. Or rather, how long it will suffer the consequences. While the actual effects might be longer lasting, Samsung expects that its operating profits will take a massive hit all the way up to the first quarter of 2017.

Continue Reading

The Galaxy S7 recall that didn’t exist

The Galaxy S7 recall that didn’t exist

The Samsung Galaxy S7 is not subject to a recall at this moment, but a bunch of device users think it is. The Galaxy Note 7 is subject to recall, completely and thoroughly, regardless of the device's color or carrier or country or operation. Unfortunate for Samsung is the fact that this is the first year in which both the Galaxy Note and Galaxy S series shared the same number, for continuity's sake. Because of that, one has been mistaken for the other in a big way.

Continue Reading

This is what the Note 7 recall has done to Samsung’s brand value

This is what the Note 7 recall has done to Samsung’s brand value

The Galaxy Note 7 will definitely go down as one of the greatest blunders the electronics world has ever seen, but what does that mean for Samsung? More specifically, what does that mean for Samsung's image and brand? A new survey from the folks over at Branding Brand sheds some light on that, asking respondents if they're likely to ever buy a Samsung phone again.

Continue Reading

How to get your Galaxy Note 7 recall $100 credit (to get another phone)

How to get your Galaxy Note 7 recall $100 credit (to get another phone)

In case you missed it, a second recall for the Galaxy Note 7 has now been made official, with Samsung working alongside the US Consumer Product Safety Commission to get defective devices out of the hands of consumers. It should be noted that this second recall applies to both original and replacement phones, meaning if you own a Galaxy Note 7, it's being recalled regardless of variety. As an added incentive to get customers to turn in their potentially dangerous Note 7 devices, Samsung is offering a range of bill credits - here's how to figure out which credit you qualify for and how to secure it.

Continue Reading

Galaxy Note 7 owners offered $100 buy another Samsung device

Galaxy Note 7 owners offered $100 buy another Samsung device

The Galaxy Note 7 was an unmitigated disaster for Samsung with the original devices recalled due to multiple fires. Things only got worse for the smartphone maker when the replacement devices were found to have suffered from the same overheating and fire issue. At this point Samsung doesn't even know what caused the devices to overheat and catch fire. What Samsung does know is that it can't afford for all those angry Galaxy Note 7 owners to go to another brand and it is willing to part with some cash to keep those people with Samsung.

Continue Reading

Galaxy Note 7 woes go beyond stopping production

Galaxy Note 7 woes go beyond stopping production

If you thought that Samsung’s announcement of the halt of Galaxy Note 7 productions is going to be the end of it, better dream on. Or for Samsung, a nightmare. In addition to slashing its projected earnings by nearly a third, Samsung also has to recall all units for safety reasons. But that latter might be hampered as more and more shipping services refuse to handle the explosive device. The one good news for early Galaxy Note 7 adopters is that Amazon is reportedly willing to refund accessories purchased through it.

Continue Reading

Samsung still in the dark on Galaxy Note 7 overheating cause

Samsung still in the dark on Galaxy Note 7 overheating cause

With Samsung officially pulling the plug on the Galaxy Note 7, the company is getting one step closer to putting this whole mess behind it and repairing its reputation. But why did the Galaxy Note 7 have these overheating problems in the first place, and perhaps more importantly, why were the replacement devices plagued by the same problems? As it turns out, Samsung still isn't clear why these problems were happening, according to a write-up by the New York Times.

Continue Reading

Galaxy Note 7 recall kit: Samsung plays it safe

Galaxy Note 7 recall kit: Samsung plays it safe

This week the folks at Samsung have done two things publicly in very quick succession. First, they've stopped production of the Galaxy Note 7 altogether. There will be no more Galaxy Note 7 units made for the foreseeable future, and all sales outlets have been asked to stop selling the device. Second, Samsung has begun sending collection kits to people that currently have Galaxy Note devices - very likely to the addresses they used when they first purchased the device.*

Continue Reading

Galaxy Note 7 support for Gear VR pulled by Oculus over safety concerns

Galaxy Note 7 support for Gear VR pulled by Oculus over safety concerns

The Galaxy Note 7 can no longer be used with the Gear VR headset, Oculus has announced. The company pulled support for the handset over safety concerns following reports of fires amongst replacement devices. The lack of support will remain 'until further notice,' and given Samsung's recent actions, it is likely we'll not see it return. The Gear VR headset can still be used with Samsung's other compatible Galaxy smartphones, however, including the Galaxy S7.

Continue Reading

Galaxy Note 7 recall instructions: what should I do?

Galaxy Note 7 recall instructions: what should I do?

The Samsung Galaxy Note 7 has been recalled around the world, in all forms, from all generations, immediately and without exception. For those that avoided the recall of the Samsung Galaxy Note 7 in the first place, this will get a little confusing. Instructions issued for the first recall might seem like they're no longer valid, and shared articles from the first wave might end up being dismissed by consumers with the newer "Green Battery" version of the device. Let SlashGear assure EVERY SINGLE Galaxy Note 7 user in the world: there is no exception to the rule. Every single Samsung Galaxy Note 7 needs to be turned off and returned to Samsung IMMEDIATELY.

Continue Reading

Galaxy Note 7 production stopped for good

Galaxy Note 7 production stopped for good

Things are not going well at all for Samsung with its first run of Galaxy Note 7 smartphones receiving fantastic reviews and then reality of battery issues that led to multiple fires resulted in the phone being recalled. That recall was lifted and replacement devices began going out to buyers of the defective devices and now reports are coming in that the replacement devices had the same battery issue. Samsung stopped sales of those replacement devices this week and reports indicate that Samsung has now gone one step further and officially killed the Galaxy Note 7 smartphone.

Continue Reading

Prev 3 4 5 6 7 8 9 10 11 Next