Comcast

Comcast fined $2.3 million by FCC over erroneous billing issues

Comcast fined $2.3 million by FCC over erroneous billing issues

Comcast has been fined $2.3 million over so-called ‘negative option billing’ — that is, unauthorized billing for services or goods that weren’t request and that require the consumer to contact the company in dispute and to seek refunds. According to the FCC, it had received many complaints from Comcast customers who claimed the service provider was bill “cramming,” or adding charges to bills for things they didn’t request, including DVRs and premium channels. In some cases, subscribers say they declined items, only to be mailed them and billed for them.

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Comcast is rolling out data caps because it doesn’t want to compete

Comcast is rolling out data caps because it doesn’t want to compete

Comcast has revealed that it will soon begin implementing data caps in 18 new regions, which means that most Comcast customers will be subject to a 1TB cap by the end of the year. Comcast, of course, has its own shaky reasons for this, claiming that those who use more internet should pay more than those who don't. Just in case there was any confusion, I'd like to remind you that this has nothing to do with fairness, but has everything to do with greed. Comcast's cable arm is currently dying a slow and (warranted) death thanks to companies like Netflix, and instead of actually competing with them, Comcast has just decided to be a baby about the whole thing and charge you more for the internet you currently have.

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Comcast’s 1TB internet caps will soon be reality for many customers

Comcast’s 1TB internet caps will soon be reality for many customers

If you're a Comcast customer, you might want to enjoy that unlimited home internet you've currently got, because starting in November, most of Comcast's subscribers will be subject to one-terabyte caps. While there are quite a few regions dealing with such caps right now, Comcast is set to implement that cap in many more regions on November 1.

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Comcast WiFi-centric mobile phone service launches next year

Comcast WiFi-centric mobile phone service launches next year

Disappointed that you don't have more Comcast in your life? Starting mid-2017, you'll be able to get mobile phone service through the service provider, something that will reportedly rely heavily on WiFi but will utilize the Verizon Wireless network for times you're not near a WiFi network. The WiFi will be coming from the company’s own subscriber-based hotspots, something confirmed by company CEO Brian Roberts today. The move follows an increasingly large migration from traditional television services to online video streaming, prodding the company to seek out new ways to boost its revenues.

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Comcast X1 Netflix beta app will launch this week

Comcast X1 Netflix beta app will launch this week

Back in early July, an unlikely partnership was formed: Netflix and Comcast had struck a deal that would bring the streaming service to the latter company’s X1 set-top-box. As of today, the fruits of that partnership are now manifest: a beta version of the X1 Netflix app will be available via “Comcast Labs" in the next few days, giving users a chance to use the software. The beta will be available to customers across the nation.

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Apple and Google team up with FCC to fight robocalls

Apple and Google team up with FCC to fight robocalls

Remember back in July when we told you that the FCC had called on carriers and device makers to help in the fight against robocalls? You'd be forgiven if you thought nothing would come of the FCC's urging, but the very next day, AT&T CEO Randall Stephenson said he was ready to lead a "strike force" to help the FCC put an end to the robocall problem. It turns out that strike force is real and it had meeting with the FCC today, kicking off its efforts to make robocalls a thing of the past.

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Comcast’s Gigabit Internet trial kicks off in Chicago

Comcast’s Gigabit Internet trial kicks off in Chicago

Comcast has announced that its Gigabit Internet service is now live in Chicago as a trial first announced earlier this year. This trial follows ones in Atlanta and Nashville earlier this year, and will eventually be followed by similar trials in Detroit and Miami. Comcast’s Chicago trial is using existing infrastructure to deliver its service, which costs $139.95/month without a contract, though Comcast says it will be testing promotional pricing.

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Average US internet speeds make significant rise in first half of 2016

Average US internet speeds make significant rise in first half of 2016

With the rise of fiber internet and the amount of recognition companies like Google Fiber are getting, you'd be forgiven for feeling a little disappointed in your broadband connection. However, a new report from Ookla is showing us that the wider availability of fiber options may just be a good thing for those with fixed broadband connections, as average broadband speeds have taken a rather large jump year-over-year in the first half of 2016.

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Netflix and Comcast announce new partnership after years of fighting

Netflix and Comcast announce new partnership after years of fighting

If you've been following the tense relationship between Netflix and Comcast over the past few years, then this may come as something of a shock to you: the two companies have just announced a new partnership that will bring Netflix to Comcast's X1 set-top box. We never thought we'd see the day, but it would appear that Comcast has decided to stop fighting Netflix and instead work alongside it, finally seeing the benefits that could potentially come from working together.

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Comcast brings gigabit internet to its second city

Comcast brings gigabit internet to its second city

If you want the fastest internet connection possible, and you happen to live in Nashville, then today is your lucky day. Comcast has announced that they're finally ready to roll out gigabit service to both business and residential customers in the city, today. The company started laying the groundwork for the faster service back in February, but now they're ready to crank up the speed for customers.

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Data Caps are coming, here’s what you need to know

Data Caps are coming, here’s what you need to know

Remember when you had to pay for the number of text messages that you were allowed to send and receive each month? It seemed pretty absurd at the time, especially when you consider just how little data is actually transmitted for each message. But the price wasn't there to offset the cost of transmitting each text message. Instead it was used as a way for the phone companies to earn additional revenue while driving down the cost of their most basic plans.

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Comcast’s 1TB data cap is praised by Netflix

Comcast’s 1TB data cap is praised by Netflix

In case you missed the news yesterday, Comcast announced that they would be raising their data caps from 300GB per month, to 1TB per month, starting in June. While most people would agree that data caps need to disappear altogether, plenty of people were happy to see Comcast listen to feedback, and raise their caps. And one of their biggest supporters in this move is also one of their biggest competitors.

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