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How To Fix The 'LG IMS Has Stopped' Error On Your Phone
LG phone owners running a T-Mobile cellular line have been hit by an odd software issue that pushes a pop-up alert on their phone every second, essentially leaving it unusable. The message — which says "LG IMS keeps stopping" or "LG IMS has stopped" — is affecting thousands of LG phone users of both old and recent models.
Users that reached out to T-Mobile and LG's support handles on Twitter were told that the two companies are aware of the problem, but so far neither one of them has provided a permanent solution to the issue. What follows is a fix from a Reddit user that appears to be working for some of the affected LG phone owners.
Put the phone in airplane mode, which should stop the IMS error message from popping up, and then open its settings and tap on Apps and Notifications, followed by App Info. On the App Info page, click on the three-dot menu icon in the top-right corner, tap on Show System, tap "com.lge.ims.rcsprovider" on the next page, clear cache and storage, and then tap force stop.
This series of steps may need to be repeated multiple times for the fix to work, at least temporarily, and as per the Reddit thread in question, it might not work for some users at all. If putting the phone in airplane mode doesn't pause the barrage of pop-ups, the aforementioned steps might not be able to be executed in the first place.