Although there are several solutions to fix an unresponsive Android phone, these tricks may not have solved the problem, in which case, you’ll need to reset your phone to factory settings. As a factory reset will erase everything on your phone, this should only be done after exhausting all other options and creating a backup to save your valuable data.

To back up your Android using Google Photos:

1. Open Google Photos and sign into your account if necessary.

2. Click your profile picture, then select Settings > Backup and enable it.

For Google Drive:

1. Open Google Drive on your Android phone. Tap the plus icon and select Upload.

2. Select what you want to backup and upload them on Google Drive. Afterward, download and use the Google One app to back up other data like call logs and text messages.

While some Androids have different factory reset locations, these general steps should work for most users:

1. Open the Settings app, then the System menu.

2. Tap “Reset Options” and select “Erase All Data.” Tap on “Erase All Data” again to provide confirmation, then wait for the phone to finish removing the data.

You can also perform the reset by turning off your phone and rebooting in Recovery Mode. For Google Pixels:

1. Hold the power + volume down buttons. Use the volume keys to select Recovery Mode and press the power button.

2. Press and release the power + volume up buttons. Select the wipe data/factory reset option and hit the power key.

Samsung Galaxy phones running One UI 3.0 or above need to plug into a computer to enter Recovery Mode:

1. Hold the power + volume up button till you see the logo. Release all buttons and wait to enter Recovery Mode.

2. Select the wipe data/factory reset option and hit the power key, then select Yes.