SlashGear Japan
Verizon are reportedly looking into ways in which subscribers without data plans can be prevented from loading up their handsets’ web-browser, after recognising that it was too easy to do so accidentally and be charged $1.99 each time. According to carrier spokesperson Tom Pica, “it is obvious to [Verizon] that we need to fix this aspect of our service.”
The issue has also been affecting AT&T subscribers, who are generally warned upon opening their handset’s included browser that they may incur extra fees, but only for the first time. However AT&T are yet to comment on the issue, and nor have they confirmed whether – like Verizon – they will be refunding those customers who complain about the out-of-package charges.
