1. Verizon PROMISED and stated by their CEO that smart phones would not go over $199.00 on a 2 year upgrade. New phones now up to $299.00. A VERIZON LIE!!!

2. Verizon told new customers when they signed up that they would get the new every 2 plan as long as they were customers. NOW VERIZON TAKES THAT AWAY, AND IN THEIR OWN WORDS, TO INCREASE PROFITS. Another Verizon Lie.

3. Verizon only offers customers one unlimited data plan, even to those that use very little data. THIS MEANS VERIZON CUSTOMERS THAT USE LITTLE DATA *** PAY *** FOR HEAVY USERS. Verizon did this in an effort to draw AT&T customers to Verizon. BUT THEY ARE WILLING TO SCREW EXISTING VERIZON CUSTOMERS TO DO THIS.

4. Verizon has LIED TO ITS CUSTOMERS ON A REGULAR BASIS. Promises made and broken. CUSTOMERS SERVICE LEVELS HAVE STEADILY DROPPED OVER THE PAST 10 YEARS FOR THE SAKE OF INCREASING PROFITS. I have been a customer over 10 Years and watched more and more of their Customer Service taken away to increase PROFITS.

Bottom line, I have both Verizon and AT&T service and VERIZON HAS GONE FROM THE SERVICE PROVIDER YOU WANT TO THE CELL PHONE PROVIDER YOU SHOULD RUN FROM.

AT&T now beats Verizon on all levels of customer service and pricing.

SEND A MESSAGE TO VERIZON AND WHEN YOUR NEXT CONTRACT IS UP, SWITCH TO ANOTHER PROVIDER.