Comments on: Verizon confirms $2 fee for online bill payments

By: Anonymous

Anonymous — Sat, 31 Dec 2011 02:54:00 +0000

Lol what are joke. FCC has the same fees all year round.

By: Anonymous

Anonymous — Fri, 30 Dec 2011 18:33:00 +0000

(swat) for begging…Sprint…Now sit down…paw…roll-over. Good boy/girl.

By: Anonymous

Anonymous — Fri, 30 Dec 2011 18:23:00 +0000

So when the FCC puts more regulations on carriers and has to raise the federal taxes that carriers have to collect add to your bill by $4 who wins? Bright ideas like yours really need to be thought through. Oh, and VOTE RON PAUL!!!

By: Guest

Guest — Fri, 30 Dec 2011 08:36:00 +0000

So…everyone is going to leave Verizon in droves? Where are you going? Do tell…

Seriously, I’d like to know, because I have Verizon and haven’t found any better service or coverage. So please let me know which carrier is a better alternative.

By: Anonymous

Anonymous — Fri, 30 Dec 2011 07:44:00 +0000

W.T…F? You save them tons of money without paper bills and this is what you get? Such power these company has. FCC should put more regulation on how carrier take advantage of their customer.

By: Zutronic

Zutronic — Fri, 30 Dec 2011 07:14:00 +0000

This will not bode well for Verizon customers. I think the objective is to get more people to enroll in auto pay or pay at the kiosk. I wont be paying over the phone anymore, that’s for sure. That’s my $2! Albeit its only 2.00, its still mine! LOL

By: Winski

Winski — Fri, 30 Dec 2011 04:36:00 +0000

If you think I’m gonna pay you $2 in order to pay you, you are morons. I’ll take my business somewhere else. You are, by far the worse carrier already, this just cemented your position for good… Kinda like the Michelle Bachmann of service providers…

By: Anonymous

Anonymous — Fri, 30 Dec 2011 03:49:00 +0000

Verizon are also raising its Admin fees in Jan 2012 from 0.83c to 0.99c per month an increase of 16%

By: Anonymous

Anonymous — Fri, 30 Dec 2011 03:49:00 +0000

your insane $3600 a year for a phone?

By: Anonymous

Anonymous — Fri, 30 Dec 2011 01:29:00 +0000

More autopay-ing customers…that’s the agenda.

By: Anonymous

Anonymous — Fri, 30 Dec 2011 00:26:00 +0000

A very educated opinion from a waste management worker!!!

By: Anonymous

Anonymous — Fri, 30 Dec 2011 00:24:00 +0000

Capitolism at its best….

By: Anonymous

Anonymous — Thu, 29 Dec 2011 23:02:00 +0000

You usually have 30 days to cancel the contract. I would check on that as soon as possible.

By: Anonymous

Anonymous — Thu, 29 Dec 2011 22:18:00 +0000

Been a vz customer all of 3 weeks and already have had 2 outages and new fees. Sure hope they dont get anymore good exclusives. Dont really appreciate their brand of bisiness. Gotta suck it up for 2 years.

By: Christopher Brown

Christopher Brown — Thu, 29 Dec 2011 21:58:00 +0000

good idea. pay whatever someone asks because waste management charges 4 dollars. Look back man. When people refuse to pay fees, they are done away with. Credit unions have accomadated bank members who were unhappy, by not having the same fees as banks. Netflix charged too much and everyone left. Cell phone providers offered non competitive prices and awful service, and people left (think sprint/nextel). Be stronger man. Let companies know that you are willing to pay their overhead, pay their employees salary, and offer their executives reasonable compensation, but you will not support a fee that clearly will only be seen by the guys at the top of the company in thier inflated salaries.

By: Freddy Huerta

Freddy Huerta — Thu, 29 Dec 2011 21:45:00 +0000

i work for waste managment and we charge 4 dollars on eachs bill so 2 bucks thats nothing in my eyes lol until we make and create our own cell phone companies people need to calm down pay up and stop complaining or become the president or create a whole new earth with your own rules. just my 2 cents

By: Christopher Brown

Christopher Brown — Thu, 29 Dec 2011 21:42:00 +0000

Done with Verizon. The economy is tough, jobs are hard to come by, and I’ve always thought of online payments as a mutually beneficial thing for both the company and myself. And in fact, companies have always represented it this way.
To be honest, If we were promised faster service, less dropped calls, and etc. I would support a monthly plan increase (Better service = more expensive)
But, Its just shifty business practices to try and decieve the customer into paying more for something that definitely DOES NOT cost the company even a fraction of the $2 a month.
So, with that. I am going to not renew my contract next month.
$2 little dollars just cost you 300 a month, 3600 a year, and more in the future.
EVERYONE knows never to set up autopay on a cellphone, its idiotic and I know of NO ONE who has ever NOT been overcharged atleast a few times. In the last year, I’ve made atleast 5 calls to straighten out billing issues. If they had already been payed, I would have lost my leverage in righting the misbilling.
And if I had overpayed them by setting up autopay, Who would I call? Theres no such thing as consumber protection in the United States. If a company screws me over, I’d like the option of calling a branch of my state police department and having the issue righted.

Lot of rambling there but basically,
Stick it to them
DOWN with GODADDY, NETFLIX, BANKS for profit, DOMINOS PIZZA, and all the other jokers

You F*** with the consumer and you don’t get second chances.

By: aa915

aa915 — Thu, 29 Dec 2011 21:06:00 +0000

All these companies pushed people into various online and electronic payment methods and penalized those who continued to pay by check, supposedly because of the cost of processing paper checks versus online payments, which are basically free to both parties. So it’s not a question of covering their costs, it’s a way to make an extra $2 off every customer every month.

And since when is “convenience” something customers should be penalized for? Isn’t that what decent customer service is supposed to consist of, free of charge? And now we’re for all intents and purposes fined for expecting it.

By: HowdyKris

HowdyKris — Thu, 29 Dec 2011 21:04:00 +0000

Submit your payments to them by paper check. Make sure you fold the check a couple of times. The processing of paper checks is expensive, and by folding it, you’re ensuring that a human will have to work to get that payment in the system.

By: Douglas

Douglas — Thu, 29 Dec 2011 21:03:00 +0000

Nice, if you get the chance I”m sure everyone here would appreciate you popping back in and letting us know how it goes.

By: Robert Goodin

Robert Goodin — Thu, 29 Dec 2011 20:58:00 +0000

PLEASE just give me a reason to drop my contract! THANK YOU verizon

By: Wilson Gilley

Wilson Gilley — Thu, 29 Dec 2011 20:57:00 +0000

this is BS…. going to contact billing and get a discount or im going to occupyverizon and not pay bill

By: Caleb N. Diffell

Caleb N. Diffell — Thu, 29 Dec 2011 20:55:00 +0000

Yeah, except that your bank may already have an ACH/EFT setup with Verizon, which you might not be able to change to a check, making it just as convenient for Verizon. But yeah, whatever I can do to stick it to them, because this is pretty low.

By: RockHart

RockHart — Thu, 29 Dec 2011 20:53:00 +0000

Dump Verizon Bandwagon?

By: Anonymous

Anonymous — Thu, 29 Dec 2011 20:53:00 +0000

So wait, remember when all these companies said if we wanted to keep getting paper bills it would require a convenience charge? Now if I want to use your online service I have to pay too? How does it cost you anything at all to have me pay month to month on an online site over an auto pay? It certainly can’t cost you $2 to send me an automated email telling me my bill is ready. This is just a tool to force people into autopaying so that you don’t look at your bill as often and they can get away with more errors.

By: spaughbradley

spaughbradley — Thu, 29 Dec 2011 20:52:00 +0000

you would think they would have gotten the message when netflix and BOFA tried to pull this. They are going to loose business. I’d say Verizon stock should be a good one to short in the coming weeks. Once people catch wind, their stock will drop.

By: MarsCake

MarsCake — Thu, 29 Dec 2011 20:48:00 +0000

The greed just keeps on coming. My $200 a month not enough for ya Verizon?

By: Douglas

Douglas — Thu, 29 Dec 2011 20:47:00 +0000

I can see a fee for transactions that require one of their employees assistance, after all they do have to pay for the employees and that is additional overhead. But I seriously disagree with companies penalizing a customer for self-service options like online credit card payments. That’s crazy.

By: jcfrst1

jcfrst1 — Thu, 29 Dec 2011 20:47:00 +0000

I say its time to tell big red the big good bye, let them join ATT in “the worst gougers ever” contest..

By: Anonymous

Anonymous — Thu, 29 Dec 2011 20:40:00 +0000

That’s fine. I’ll use my bank’s bill payment service instead. Verizon can then hire additional people to process the incoming check in the mail. It will end up costing them that way.

By: Anonymous

Anonymous — Thu, 29 Dec 2011 20:27:00 +0000

Not such a smart idea considering that the majority of mobile purchases are below $15… representing a 13% fine, sorry, fee. Not too smart!!

By: Anonymous

Anonymous — Thu, 29 Dec 2011 20:20:00 +0000

Hopefully, their paying customers will start a backlash that results in a cancellation of this policy and set an example for other carriers considering doing the same.

They seem to be adopting the airlines’ method of creating new revenue.