Verizon confirms $2 fee for online bill payments

Dec 29, 2011
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Following reports that Verizon may be unleashing a $2 convenience fee policy on its wireless customers, the carrier has responded today to Phonescoop confirming that the change will indeed go into effect starting January 15. The fee will apply to one-time credit card payments made online and via telephone.

There are payment options that let you avoid the $2 convenience fee, including paying via electronic checks sent through My Verizon Online, My Verizon Mobile, or over the telephone. Other methods of payment that avoid the fee include electronic checks, credit, debit, or ATM card payments made on an auto=pay plan or at an in-store kiosk.

Verizon Wireless gift cards and rebate cards paid in-store, online, or by telephone are also exempt as are standard paper check or money orders mailed directly to Verizon. The change will take effect starting January 15 but the fee will be disclosed up-front throughout all transactions so that you will be informed whether the fee applies to your chosen payment method.


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