Comments on: Verizon awarded #1 in customer care by JD Power http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/ Feeding Your Gadget and Tech Obsessions Wed, 19 Jun 2013 22:06:00 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Mitchell Hébert http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272377 Mitchell Hébert Sun, 10 Feb 2013 20:52:00 +0000 http://www.slashgear.com/?p=268719#comment-272377 I take it JD Power has never actually used Verizon customer service?

]]> By: Stranger http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272288 Stranger Sun, 10 Feb 2013 03:15:00 +0000 http://www.slashgear.com/?p=268719#comment-272288 Sprint Store employees have the ability to replace faulty components in your phone rather than just send them in to get a referbished phone as a replacement with your old casing…

]]> By: Norton Peabody http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272231 Norton Peabody Sat, 09 Feb 2013 21:19:00 +0000 http://www.slashgear.com/?p=268719#comment-272231 As someone that received borderline mediocre DSL service (rural area) from Verizon and was then dumped into the incompetent hands of Frontier and their nonexistent service between 5pm. and 1am. all I can say is ” #@%$&*# “……

]]> By: Kevin Snyder http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272202 Kevin Snyder Sat, 09 Feb 2013 16:20:00 +0000 http://www.slashgear.com/?p=268719#comment-272202 Kind of like being the healthiest horse in the glue factory…

]]> By: Sprint Sucks http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272177 Sprint Sucks Sat, 09 Feb 2013 14:44:00 +0000 http://www.slashgear.com/?p=268719#comment-272177 Sprint has no customer service division. They do, however, have a customer aggravation division.

]]> By: Aloysious Farquart http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272171 Aloysious Farquart Sat, 09 Feb 2013 14:21:00 +0000 http://www.slashgear.com/?p=268719#comment-272171 [Verizon has once again earned top-slot for customer care and service...]

The equivalent of winning at the Special Olympics.

]]> By: saidas http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272169 saidas Sat, 09 Feb 2013 14:07:00 +0000 http://www.slashgear.com/?p=268719#comment-272169 All carriers suck period. I buy the phone and coverage.

]]> By: Big Motter http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272164 Big Motter Sat, 09 Feb 2013 13:27:00 +0000 http://www.slashgear.com/?p=268719#comment-272164 Don’t ask any Verizon FIOS customers. Standard response time is 3 to 5 days. Yes, they will quote you at their “customer care center hotline”. And I am a 31 year VERIZON retiree!!!!!!!!

]]> By: Jackie Whalen http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272161 Jackie Whalen Sat, 09 Feb 2013 12:32:00 +0000 http://www.slashgear.com/?p=268719#comment-272161 slashgear didn’t like my comment about jd power and verizon.

]]> By: Rfid http://www.slashgear.com/verizon-awarded-1-in-customer-care-by-jd-power-09268719/#comment-272153 Rfid Sat, 09 Feb 2013 08:53:00 +0000 http://www.slashgear.com/?p=268719#comment-272153 This is the same Verizon that wouldn’t get my phone to work for over a year…. Nice.

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