Here in the second month of 2012, analysts at J.D. Power and Associates have announced Verizon Wireless to be the full service provider with the greatest customer care in the industry here in the United States. In a study based on feedback done with wireless customers who had recently contacted their wireless service providers via the web, by phone, or in stores, Verizon came out on top. These studies were performed by J.D. Power and Associates between July and December of 2011.
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‘Verizon’ Stories
Verizon wins greatest customer care in USA says J.D. Power
Motorola DROID 4 hits DroidDoes website, release imminent
Though we do not yet have an official release date for the fourth of the self-titled DROID family from Verizon, it has officially landed on the site which always deploys a DROID before it's dropped in real life to Verizon. At DroidDoes.com you can plainly see this next in a long line of Motorola Android devices carried by Verizon, it spinning gleefully for your amusement as you prepare for its launch here in the February winter of 2012. The latest leaked roadmap we've seen has February 9th listed as the release date for this device, just so you know.
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Verizon family data plans may be launching soon
Verizon may finally be launching its long teased family data plans, according to a tip received by Engadget. The tipster sent in screenshots of Verizon's internal account management application, which were part of employee training material on the updated system. The images reveal the addition of new "account level data plans" that appear to have a base charge plus a $9.99 per additional line charge.
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Spectrum by LG Review
Welcome to Verizon’s most high-definition LTE device on the market right now, the Spectrum by LG, complete with a massive True HD IPS display at 4.5-inches and 720 x 1280 pixels. It’s certainly not a short device, made to fit in the palm of your adult-sized hand and weigh in at next to nothing (142g) as it shows off its fabulously bright front and powerfully backed-up interior with its dual-core 1.5GHz Snapdragon processor from Qualcomm. Is this the nicest LTE device on the market today?
T-Mobile USA demands FCC rein in spectrum auction rivals
T-Mobile USA has come out swinging in its hunt for spectrum, preemptively challenging the FCC and the US Congress over potential spectrum auction rules that might see the carrier squeezed out by its bigger rivals. "Legislation pending in Congress would effectively preclude the FCC from considering existing spectrum holdings in determining the qualifications for participation in auctions" Kathleen Ham, VP of federal regulatory affairs at the carrier said this week, something she believes would end up limiting bidders to just the big names like AT&T and Verizon.
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DROID RAZR MAXX on sale now
The Motorola DROID RAZR MAXX is on sale now, as expected, with Verizon asking $299.99 for the battery-bloated Android smartphone. Announced officially at CES earlier this month, the RAZR MAXX swaps the original DROID RAZR's slimline battery for a larger, 3,300 mAh pack that Motorola reckons is good for up to 21.5hrs talktime.
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Droid RAZR MAXX is a slap in consumer faces
When the original Droid RAZR was released, we were there at the launch event in New York City to see how serious both Motorola and Verizon were about bringing a new era to their combined forces for Droid – now that the next version is out not even a half a year later, I’ve got to question their logic. What sense did it make to release a device which was amongst the thinnest smartphones in the world if the battery inside it wasn’t going to be equitable in excellence? Of course the answer is that there’d be a marketing scheme several months after the release in which the thinness was no longer the coolest factor, the RAZR MAXX having a battery that should very well blow consumers away.
Spectrum by LG hands-on
Verizon’s next LTE device is here in the Spectrum by LG, a device with the first True HD IPS display for the carrier at 4.5-inches and 392 PPI – that’s massive. This smartphone also has a dual-core 1.5GHz Qualcomm Snapdragon processor covered with a pane of Corning Gorilla Glass, the whole monster running Android 2.3 Gingerbread with an Android 4.0 Ice Cream Sandwich upgrade in the pipe for the first half of 2012. This device is not the least massive smartphone on the market, that’s for certain.
Verizon Q4 2011: $18.3bn wireless revenue, 44% using smartphones
Verizon has reported its Q4 2011 financial results, with wireless revenue up 13-percent year on year to $18.3bn, while 44-percent of postpaid consumers are now using smartphones. 1m net subscribers were added in the three month period, driving higher data use in the process; revenues from data alone were $6.3bn, up over $1bn from the year before.
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Verizon Voice-over LTE in two city trials, full 2013 US launch tipped
Verizon is trialling Voice-over-LTE (VoLTE) in two cities, with plans for a national roll-out of the 4G voice call support in early 2013, according to industry insiders. Northland Capital Markets analyst Catharine Trebnick spilled the roadmap in a note to investors, Lightreading reports, with the suggestion that a second, anonymous source had confirmed the timescale. Previously, Verizon had said it planned to launch VoLTE in the US sometime this year, having demonstrated the technology back in February 2011.
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Verizon adds five LTE areas on Jan 19, boosts coverage in three
Verizon has announced the latest expansion of its LTE network, turning on 4G service in five new areas and expanding existing service in a further three locations. Set to go live on January 19, the boost to coverage will mean 195 locations are served by Verizon LTE, with those in Glens Falls and Utica, New York; Lawton, Oklahoma; and Brownsville and McAllen, Texas all getting a taste of the high-speed good stuff.
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Verizon DROID RAZR price slashed
Verizon has slashed the price of its DROID RAZR, the super-slim Android smartphone now $199.99 with a new agreement, though you'll have to supply your own memory card. The discounted handset - which first hit US shelves in November 2011, with a $299.99 price tag - has seen a ton sheered from its price, though Verizon now no longer bundles a 16GB microSD card with the phone.
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