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Posts Tagged ‘Sidekick’

T-Mobile Sidekick sales resume: new pricing, new wary customers

By Chris Davies on Tuesday, Nov 17th 2009 No Comments

T-Mobile USA have announced that they've once again started selling Sidekick handsets, having taken the messaging-centric devices off the market during significant data outages last month. Both the Sidekick LX 2009 and the Sidekick 2008 will be available, each with new pricing: $149.99 for the former and $49.99 for the latter, assuming a new, two-year agreement.

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Sidekick data saved: “most, if not all” files restored

By Chris Davies on Thursday, Oct 15th 2009 No Comments

Sidekick owners, you can stop mentally-spending that $100 gift-card T-Mobile promised. In a new statement updated to the Sidekick forums, Microsoft’s Roz Ho – VP of premium mobile experiences – has confirmed that the company has recovered “most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage.” She also confirms that the restored files will begin to feed back into devices starting with contacts; reports yesterday suggested that the process had already happened.

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Some Sidekick users get contacts back

By Shane McGlaun on Wednesday, Oct 14th 2009 No Comments

The debacle that was and is the loss of all Sidekick users’ contacts data continues with a new wrinkle. Gizmodo reports that at least a few Sidekick users have suddenly had their contacts returned according to posts on the T-Mobile forums.

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T-Mobile sending $100 gift card to Sidekick data-loss victims

By Chris Davies on Tuesday, Oct 13th 2009 1 Comment

After admitting that they could have lost every scrap of Sidekick users’ online data, T-Mobile USA are now following up on their promise of “additional measures” to make it up to affected customers. The carrier is now more hopeful of restoring lost data than it was at the weekend – when it described the likelihood of recovery as “extremely low” – but any user facing a loss will automatically get a $100 T-Mobile gift card.

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Sidekick users face irretrievable data loss; Inept backup policy blamed

By Chris Davies on Monday, Oct 12th 2009 No Comments

It’s been a weekend of pain for Sidekick owners, with last week’s data outage ironically only the first step in an escalating catalog of mis-management by Microsoft, T-Mobile USA and the Danger team. On Saturday, an official statement was posted to the T-Mobile Sidekick forum, advising users that personal data stored on their servers and not on the handset itself “has almost certainly been lost”, together with the ominous advice that Sidekick handsets shouldn’t be turned off, run down or reset.

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Check out the official statement after the cut

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Microsoft Pink dying & taking Windows Mobile with it?

By Chris Davies on Friday, Oct 9th 2009 1 Comment

microsoft pink turtle leak 1 After mediocre feedback to the leaked Microsoft Pink handsets, Turtle and Pure, now comes word from inside the project itself that the whole house of cards may be close to tumbling. An ex-team member has been talking to Apple Insider about the Pink “skunkworks” project and its mismanagement, including attempting to develop too many SKUs simultaneously, potentially misleading hardware and carrier partners, and in the process pulling the rug out from the already-ailing Windows Mobile. In fact, he reckons the Pink project is “near death and probably will be canceled”.

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T-Mobile Sidekick users still without data access

By Shane McGlaun on Monday, Oct 5th 2009 1 Comment

There are few things worse for users of a smartphone than having a data outage that prevents you from using the basic functionality of a device. This is exactly where T-Mobile Sidekick users found themselves over the weekend as a data outage has plagued users of Sidekick devices, and continues to do so.

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Sidekick LX 2009 OTA update set to fix buggy devices

By Chris Davies on Friday, Oct 2nd 2009 1 Comment

Got a Sidekick LX 2009? Find it crashes, freezes, locks-up and generally misbehaves? Salvation could well be at hand, as a rumored OTA (over-the-air) update is in the offing; according to Hiptop3's sources, the new firmware is currently being trialled by a small group of beta-testers, before the code is released to LX 2009 owners en masse.

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Microsoft Pink Turtle and Pure phones leak

By Chris Davies on Thursday, Sep 24th 2009 No Comments

Crystal ball, secret tunnel or loose-lipped mole; we don’t know how Gizmodo are doing it, but hot on the heels of the Microsoft Courier dual-touchscreen tablet leak comes shots of Microsoft’s two upcoming Pink cellphones. The Microsoft Turtle (the squarish model) and Microsoft Pure (the more traditional handset) are both manufactured by Sharp and will be co-branded, and like the Sidekick – which Sharp also manufactured for Danger – will be targeted at a messaging-friendly youth market.

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Microsoft pick ad agency for Pink phone

By Chris Davies on Thursday, Jul 2nd 2009 1 Comment

According to AdWeek, Microsoft have awarded the marketing contract for its upcoming Pink phone to McCann Erikson, the company also responsible for its Windows Mobile advertising. While Microsoft themselves continue to deny that they have their own cellphone in the works, the news – which neither they nor McCann would comment on – lends further weight to the ongoing rumors.

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