services

Microsoft CEO Steve Ballmer announces retirement inside a year

Microsoft CEO Steve Ballmer announces retirement inside a year

This morning Microsoft has made an announcement suggesting CEO Steve Ballmer will be stepping down within the next 12 months. Saying that there's "never a perfect time for this type of transition", Ballmer made clear that this was his intention all along, and that the company needs "a CEO who will be here longer term for this new direction." This "new direction" he speaks of refers to the company "transforming" into a devices and services company rather than strictly a software company, this change-over being made with devices like the Microsoft Surface tablets and the variety of services included with Windows 8.

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Google updates Gmail with improved auto-complete predictions

Google updates Gmail with improved auto-complete predictions

Google has just updated its Gmail app to bring improved autocomplete predictions to the service. The update should be rolling out to all Gmail users worldwide, as well as Google Apps for Business users. Autocomplete predictions will now include contact thumbnails next to your contacts, as well as past search queries made within your Gmail account. The update is rolling out as we speak, and should be available to all Gmail users within the next few days.

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Ex-Windows Phone GM joins the Amazon team

Ex-Windows Phone GM joins the Amazon team

Amazon has just hired the ex-General Manager of Windows Phone to work on a "secret" project. Charlie Kindel left Microsoft back in August of 2011 after working there for 21 years. He left Microsoft in order to launch his own startup, BizLogr. While he will still be the founder and owner of the startup, Kindel will hand over the reigns to the startup's co-founder, Stefan Negritoiu, so that he can dedicate all his time to Amazon's new project.

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500,000 Google Reader users convert to Feedly

500,000 Google Reader users convert to Feedly

When one door closes, another one opens, and that statement proves very true for Feedly. After Google's shocking announcement that it's going to shut down its Google Reader service, Feedly's user base has increased phenomenally. The service has already gained over 500,000 new users in just 48 hours. Feedly has done a great job in enticing Google Reader users to convert to its service, and it has launched new servers and increased its bandwidth by 10 times in order to keep up with demand.

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Creator of RSS says he won’t miss Google Reader

Creator of RSS says he won’t miss Google Reader

When Google announced that it plans on shutting down Google Reader, many users were outraged. Many people took to blogs and Twitter to voice their opinions, and many users started petitions to change Google's mind. Everyone hopes that with enough people showing their disapproval towards Google's decisions, Google may change its decision. One person (probably many actually), has stated that he doesn't understand what the big deal is.

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Google to shut down Google Reader and other services on July 1st

Google to shut down Google Reader and other services on July 1st

Google is just releasing shocker after shocker today. First with the announcement that Andy Rubin is leaving Android, and now with its announcement that Google Reader (and several other of its services) will be shutting down. Google says that usage of Google Reader has been declining year after year, and that it's time to "retire" the service. Users will have until July 1st to export their Reader data via Google Takeout.

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AT&T U-Verse outages hitting some US consumers

AT&T U-Verse outages hitting some US consumers

If you're an AT&T U-Verse customer, then there's a chance that you've been experiencing some problems with your service lately. AT&T U-Verse service has been suffering from outages in some areas of the US, with little in the way of an explanation from the company. All we know is that AT&T is working to bring U-Verse service, which includes TV, Internet, and phone, back to these affected areas.

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NPD: Apple tech service key to repeat customers

NPD: Apple tech service key to repeat customers

Analyzing the way Apple customers work with their products and their store or choice this week was the NDP Group, this study revealing that 60 percent of Apple customers surveyed were more likely to come again after positive tech service. This study comes right alongside (incidentally) a supposedly "leaked" document for Apple Genius training earlier this morning that make it clear that Apple's Genius Bar is trained to make the customer happy - and of course to fix their devices, too. The NPD Group's "Tech Service Study" took on a collection of Apple product owners and found that the tech service piece of the Apple puzzle had a massive effect on their overall perception of the company.

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