RIM it is still uncertain what is causing the BlackBerry server fault that has left many users without BBM, email or web access for a third day running, the company’s software and services chief has admitted today. Rory O’Neill, VP of the affected systems at the Canadian company, told paidContent that – while RIM’s official statement yesterday suggested engineers had a grip on the situation – in fact they’re still trying to figure out exactly what is happening. Meanwhile, similar BlackBerry outages have now been reported in the US and Canada.











