Over the last year when it came to Windows Phone, we saw a lovely looking user interface fall victim to less than stellar engagement and interest on the part of the public - Stephen Elop this week says that it's the work of the salesmen, not the manufacturer, to make the final drop of the device into the hands on the consumer. Without a doubt there's a certain flair to the Lumia line of smartphones being released both here in the USA and abroad this year, but without the folks in the stores actually pointing people to the hands-on equipment, there's certainly no chance of a big hit in the engagement environment. Elop let the world know in Nokia's sales call what he expects from store employees in the very near future.
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