Mobile Phone

Carrier IQ on millions of phones admit US operators

Carrier IQ on millions of phones admit US operators

The saga of Carrier IQ and its tracking software installed on untold numbers of mobile phones on carriers in the US continues. Senator Al Franken started his investigation into carriers by sending out letters demanding to know what major wireless carriers were using the software for, how many handsets had the software, and what was done with the data. Some responses have returned and the number of handsets running the software is scary.

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NTSB says hands free phones are just as risky

NTSB says hands free phones are just as risky

The NTSB has just announced that it has concluded hands free phones are just as risky when compared to holding the phone in your hands while driving. I can’t believe they needed research to tell them that. Distracted is distracted when it comes to driving. It doesn't matter if it's your coffee, a kid in the back seat, your co-worker sitting beside you, or the radio. If you don’t pay attention, driving is dangerous.

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Carrier IQ admits SMS log bug in data collection FAQ

Carrier IQ admits SMS log bug in data collection FAQ

Carrier IQ has admitted that its cellphone monitoring software contains an SMS bug that can inadvertently collect text message data, though the company says such accidental records are "not human readable." Detailed in a comprehensive Carrier IQ FAQ document supplied to SlashGear - and which you can read after the cut - the bug only exists in embedded versions of the service tracking software, and the company says it has already released an updated version that addresses the issue.

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Carrier IQ: Blame operators, not us

Carrier IQ: Blame operators, not us

Carrier IQ has come out fighting amid the ongoing controversy around alleged cellphone tracking and covert customer data collection, claiming information gathered from users amounts to little more than crash logs. While security researchers originally claimed Carrier IQ was gathering text messages as well as location data, in fact "the content of the SMS is never stored and never transmitted" company marketing VP Andrew Coward told the Register. Instead, it's claimed only certain keypresses are tracked to spot errors in a carrier's network. Responsibility for what data is collected and stored rather than passing straight through Carrier IQ's systems - and indeed loading the Carrier IQ software onto the phone you might be using - lies with your operator.

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Malls tracking shoppers using mobile phones

Malls tracking shoppers using mobile phones

Big brother just got a bit larger in a couple malls in the US. Two malls operated by Forest City Commercial Management have installed systems from a company called Footpath Technology that will track where a shopper is and the path they take through the mall. The two malls are Promenade Temecula in Southern California and Short Pump Town Center in Richmond, Virginia.

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Nokia World 2011 Wrap-up

Nokia World 2011 Wrap-up

Nokia World 2011 has come and gone, a pivotal event for the cellphone giant and one which, while not answering every question we had about the company's Windows Phone future, at least demonstrated that it's taking its evolution very seriously. Vincent has already shared his opinion of the show from a US perspective, highlighting the wins and near-misses Nokia made in convincing a North American audience it has legs; now it's time for our customary Nokia World wrap-up.

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Nokia World 2011: The US Perspective

Nokia World 2011: The US Perspective

This week was a big one in mobile, plus I lost my virginity. Nokia World 2011 took place in London, my first time at the show, with the company revealing the Windows Phone handsets its bet the farm on. We've covered the event in previous years here on SlashGear, but for the first time it felt like there was some relevance in what Nokia was doing to the US market. I've left the UK, and the show, with plenty of unanswered questions and mixed opinions about Nokia - and Windows Phone - moving forward.

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