Nokia has a problem: it is both the largest handset vendor in the world, by a significant margin, and the largest smartphone vendor in the world – again, by a significant margin. Yet it has never managed to crack the U.S. smartphone market, and it has begun losing market share even in its European strongholds, primarily to Apple, though RIM, Samsung, and HTC are also threats. Nokia admits that it was caught sleeping while Apple first redefined the mobile user experience with the iPhone, and then again when Apple reenergized app development with the App Store. Nokia’s initial response has been lackluster: adapting its existing Symbian S60 OS to support touch, applying that to a few phones (the 5800 and the N97), and stumbling in its initial launch of the Ovi Store.
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