Kindle FIre HDX

Amazon Mayday delivers Bezos’ promise, avoids Kindle Fire meltdown

Amazon Mayday delivers Bezos’ promise, avoids Kindle Fire meltdown

Amazon's Mayday system for the Kindle Fire HDX, putting a live customer services assistant on the screen of the Android-based tablet, saw the retailer beat its self-imposed time-to-answer target, though highlights lingering questions as to how many new owners needed hand-holding to understand the media-centric slate. Mayday, launched alongside the 7- and 8.9-inch Fire HDX models earlier this year, connects to remote tech support who can either guide users through setting up or troubleshooting their tablets, or take control and do the hard work themselves.

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Amazon Kindle Fire HDX 8.9 Review

Amazon Kindle Fire HDX 8.9 Review

The Kindle Fire HDX 8.9 is the second half of what Amazon hopes will be a one-two knockout punch to rival tablets, sliming down the last-gen Fire HD 8.9 and boosting speed and screen resolution in the process. As we found with the 7-inch Fire HDX, that can make for a compelling slate if you're already onboard with Amazon's ecosystem, but with a bigger price along with its bigger screen, does the 8.9-inch version hit the same sweet spot? Read on for the SlashGear review.

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Amazon Kindle Fire HDX 7-inch begins shipping

Amazon Kindle Fire HDX 7-inch begins shipping

Amazon's Kindle Fire HDX 7-inch has begun shipping, the company's third-generation Android tablet, complete with Amazon's new remote support "Mayday" system that puts a real assistant at your fingertips. Priced from $229 for the 16GB, WiFi-only model, though also available with up to 64GB of storage and a choice of Verizon or AT&T LTE connectivity, the Kindle Fire HDX 7 has a higher-than-HD 1920 x 1200 display which uses a new dynamic screen system to boost not only brightness but contrast when used outside in direct sunlight.

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Kindle Fire HDX 7 teardown shows LG display, low repairability

Kindle Fire HDX 7 teardown shows LG display, low repairability

Don't purchase the Kindle Fire HDX 7 expecting to be able to repair its inner bits on your own - that's what iFixit is suggesting this morning as they make with the relatively low 3 of 10 score for repairability on this machine. The Kindle Fire HDX 7-inch display up front, it was discovered, was made by LG, working with a device number LG LD070WU2-SM01. If that wasn't enough excitement for you, wait until you see how intense its touchscreen technology is - a real-deal Synaptics S7301B!

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Amazon Kindle Fire HDX 7″ Review

Amazon Kindle Fire HDX 7″ Review

You could call Amazon's Kindle Fire the anti-Nexus. While the new Kindle Fire HDX may be based on Android, it's resolutely designed to cater for avid customers of Amazon's store, tailoring just about every part of the experience to streamline your shopping (whether digital or physical). Amazon may be selling the Kindle Fire HDX 7" practically at cost, but that doesn't mean the specifications underwhelm: one of the fastest processors paired with an incredible 7-inch 323 ppi display make for a pocketable powerhouse. Thrown in Mayday, Amazon's new rescue service for confused novices, and you've a tablet that wants to be a jack of all trades. Does it succeed? Read on for the full SlashGear review.

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Jeff Bezos: “People’s jaws hit the table”

Jeff Bezos: “People’s jaws hit the table”

Jeff Bezos is happy. More than happy, he's hooting with excitement. Yes, you might expect that from someone with an estimated net worth measured in multiples of billions of dollars, but today the Amazon CEO (and Washington Post owner, and clandestine private spaceship project Blue Origin founder) has something specific in mind: scraping the wince-inspiring reputation of technical services support away, and - with the new Mayday feature on the Kindle Fire HDX - replacing it with a system that will propel tablets even further into the mainstream and liberate a generation of geeks from unpaid, unofficial duty as family troubleshooter. "Our goal is to elevate that whole tech support experience" Bezos told us today as he walked us through the Kindle Fire HDX range.

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