Since the launch of Apple's iPhone 4, it's been plagued by one thing or another. Most common of all, though, is the device's ability to lose service based on the position the device is within your grasp. There's been all sorts of claims, from it being the external antenna to the software inside, and it's lead to several different situations. The first of which, was the response from Apple stating what they believed to be obvious: hold any phone in a certain manner, and it will lose reception. But now they are saying a simple software upgrade will fix the issue.