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Posts Tagged ‘editorials’

Nokia’s first PC (as opposed to the phones they refer to as multimedia computers) got a lot of hype when it was announced and is getting a lot of mixed reviews from folks who complain mostly about price/performance and that you can get better specs in a netbook for less money. After spending some time with a Booklet 3G, I’m once again reminded that there’s more to a purchase than speeds and feeds, and that value, much like beauty, is in the eye of the beholder. So I’m not going to discuss the relatively slow processor or hard drive. We can agree that the Booklet isn’t a speed demon. It is, however, how a good PC experience should be and that’s worth paying for in my opinion.

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There’s a growing call to deliver desktop experiences on mobile devices, and in general that’s a good thing. I don’t want to be limited to cut-down, plain-text “mobile” versions of websites when I have a large smartphone display and speedy 3G connection that could readily handle the full version, and the push for full-HTML browsers (and things like Flash support) has already trickled down from a must-have on smartphones to a common feature-phone element. What’s lagging behind, it seems, is an understanding of how mobile device use differs from desktop use, and nowhere is that more evident than in social networking integration. Several devices promise to bring your online social life to the screen that’s always with you, but the experience is patchy at best.

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Nokia has a problem: it is both the largest handset vendor in the world, by a significant margin, and the largest smartphone vendor in the world – again, by a significant margin. Yet it has never managed to crack the U.S. smartphone market, and it has begun losing market share even in its European strongholds, primarily to Apple, though RIM, Samsung, and HTC are also threats. Nokia admits that it was caught sleeping while Apple first redefined the mobile user experience with the iPhone, and then again when Apple reenergized app development with the App Store. Nokia’s initial response has been lackluster: adapting its existing Symbian S60 OS to support touch, applying that to a few phones (the 5800 and the N97), and stumbling in its initial launch of the Ovi Store.

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Citizen Gadgetry

By Michael Gartenberg on Wednesday, Nov 25th 2009 1 Comment

opening boxI love watching excellence in motion. Watching Fred Astaire dance, reading a poem by Robert Frost, watching Michael Jordan play ball, Tiger Woods play golf or opening new products that have the ability to bring a smile to my face. They all share one thing, these folks make it look so easy. The result of hard work and tireless practice is that the performance appears almost effortless. Of course, that’s never the case.

I’m constantly amazed at the number and the degree of badly designed products out there that come to market. I’m talking bad stuff. I mean stuff that had to go from concept, to design, to prototype and eventually make it to the retail channel. Stuff so bad that it’s impossible to imagine that anyone in their right mind signed off on the process and the steps along the way. The stuff that makes you scream…”what were they thinking?” You don’t need to be a genius to know that some of this stuff just won’t work. It isn’t rocket science, it’s just focusing on the basics and this is why much of the criticism is warranted.

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This past week I was at the opening of Apple’s latest store in NYC. It’s a work of art with a forty five foot glass wall, an all glass ceiling and marble walls. Along with that there’s the now iconic glass staircase. In many ways, it’s more a community gathering place for Apple customers and potential customers than it is a retail store. The beauty of the stores are effective but that’s not what’s ultimately driving sales. At the end of the day, the physical store is merely the visible manifestation of the Apple customer experience. Exercise if you’re Michael Dell. Build a store with a forty five foot glass wall and ceiling and see if you sell more PCs.

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htc hd2 slashgear hands on 3 345x500Last week, the buzz was clearly on the DROID (see my first take here) but there was another device that was also getting a lot of attention, albeit somewhat more restrained as few folks had one to work with. A few weeks ago, I wrote a column that emphasized people shouldn’t dismiss Windows Mobile. Over the last week I’ve been using the phone with the quiet buzz that proves that assertion. Sadly, it’s the best Windows Mobile phone that you can’t buy in the US yet. What device am I talking about? None other than the HTC HD2.

The HD2 is marked by two features not usually found on most Windows Mobile phones. The first is a capacitive touch screen. This is the first Windows Mobile device that has no stylus and is totally designed for input by touch alone. The second is a 1GHz Snapdragon processor that makes Windows Mobile and especially the HTC Sense UI fly. Finally, add in a gorgeous 4.3″ screen and you realize this is not your father’s Windows Mobile device.

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wang 2200 540x383I had lunch recently with someone who was a recent transplant to NY from Silicon Valley. They commented on what a great thing it was to finally ditch their car for getting around as it’s a bit of a hindrance to own a car in Manhattan. I thought about this for a while afterward, mostly remembering the few years I lived in NY when I owned a car and kept it in NY. I never drove it anywhere for fear of losing the most sacred of things in NY, my parking space. As a result, it mostly sat unused except to move it from one side of the street to the other, twice a week. (I initially had dreamed of just garaging it until I discovered that for the same money, I could have gotten it three bedrooms and a 2 baths in a nice area in NJ). The key was, I had the potential of using it anytime I wanted to. Today, I live in the NJ suburbs, no more than 15 minutes from Manhattan without traffic. Ask me why, and I’ll tell you it’s to have the advantages of the suburbs but still be close to the great museums, theater and culture of NY. Of course you might want to ask me when the last time I went to one of the great museums or saw a show on Broadway. There’s an aspirational theme associated with all this. It’s not what I do. Rather what I could do.

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With the holidays fast approaching cell phone carriers are stocking up on inventory and amongst the new Motorola DROIDs, HTC Heroes, and Palm Pixies are a slightly larger, yet unfamiliar crop of devices – netbooks. AT&T is all giddy about its exclusive availability of the Nokia Booklet 3G and Sprint announced just yesterday that it will be selling the Dell Inspiron Mini 10V. Verizon already has three netbooks in its arsenal, including HP’s new powerful Mini 311. Clearly, lining up the selection isn’t a problem, but what the carriers haven’t figured out yet is that selling netbooks requires a totally different approach than selling phones. The deals and the subsidized model, in my mind, make as much sense for netbooks as building and then plowing a virtual Farmville farm!

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Recently I asked, if a DROID could take on the Death Star? Now, Motorola and Verizon, along with some help from Google launched DROID. I’ve spent the day with a device and here’s what I think so far. First, Verizon was clear that DROID is going to be a family of devices running Android, Motorola’s device will be the only one called DROID, others will be known as the DROID-XXX. DROID is the first Android 2.0 device and the Google branding points to the fact that this is stock Android. And I do mean stock Android: there are zero Verizon services on this device (with the exception of a non-branded visual voicemail app). No VCast. No nothing. One wonders if Verizon were willing to go to this length a few years ago, would the iPhone have landed on Verizon? Android 2.0 is a great update and finally is starting to feel complete. Compared to V1 Android running HTC Sense, it’s a mixed bag. HTC’s UI is lightyears ahead of stock Android in my opinion but the DROID performs so much better than any Android V1 phone I’ve used and is nearly feature complete that it’s hard to recommend a V1x device at this point.

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netbookLeading computer manufacturers along with Intel and Microsoft have inadvertently created a monster. And like Frankenstein, it is a monster they’d like to destroy. Although the industry’s hot-selling brainchild is physically quite small –perhaps more analogous to a gremlin in scale— with its small 10-inch screen, underpowered Intel Atom processor, cheaper version of Windows and under $400 price, netbooks are devouring corporate profit margins.

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