I remember a time when Netflix was special. The company was delivering innovative ideas to the marketplace, it fully understood its customers, and its management was in tune with the changing market dynamics. Netflix was, just last year, in fact, a tech giant.
But after increasing how much it charges customers for access to its rentals and its streaming, and watching its content partners turn their backs on it unless it paid up, everything has changed. Now, Netflix is a shadow of its former self, and a company that, as far as I’m concerned, could very well be on its way to outright obsolescence.
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