Comcast

Amazon offers Comcast bundles, promises better customer service

Amazon offers Comcast bundles, promises better customer service

In the market for a Comcast subscription and thoroughly mired in Amazon’s marketplace? Amazon is now reselling a bunch of Comcast service bundles, including Internet and TV service, doing so through a quietly launched new ‘store’ called “Amazon Cable Store.” Only Comcast is being offered through it right now, and there are some exclusive offers provided, as well as the promise of it only taking "three steps" to get service. Best of all, Amazon aims to improve the customer service experience.

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Comcast gigabit hits Atlanta, fees and restrictions abound

Comcast gigabit hits Atlanta, fees and restrictions abound

Comcast is rolling out a trial of its gigabit Internet service for consumers in parts of Atlanta, and with that rollout comes all the details we've been waiting for. The company is going up against Google Fiber, and as such it is offering a $70/month rate…if a user signs up for a 36 month contract, otherwise it’ll be about $140/month. As well, users will have upstreams capped at 35Mbps, and there are possible data caps requiring another $35/month to remove them.

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Comcast gets Oregon tax break made for Google Fiber

Comcast gets Oregon tax break made for Google Fiber

Comcast has been granted a tax break in Oregon that was originally intended for Google Fiber and other service providers offering affordable gigabit Internet to consumers. The tax break, which the Oregon Public Utility Commission has ruled Comcast as eligible for, was brought about for companies that would be making large investments into the state’s infrastructure and more, something critics say Comcast is not doing.

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Is Comcast down? Outage is fixed says telecom firm

Is Comcast down? Outage is fixed says telecom firm

If you've been struggling to get online today, a widespread Comcast outage might be to blame, though the cable provider claims a restoration is underway. Subscribers across the US reported issues with their Comcast connection from early this morning, with complaints that both internet and premium cable channels weren't playing ball.

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Comcast begins rolling out gigabit cable connections

Comcast begins rolling out gigabit cable connections

Google has been working hard to roll out gigabit internet in various parts of the US. When they first announced the endeavor, many people thought that it was more or less a way to get other ISPs to step up their game and offer higher speeds at lower costs. Well, it's at least partially working, as Comcast is prepping to roll out their fastest cable internet speeds ever, in select locations.

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Dissatisfied customer tweets Comcast when his speeds go down

Dissatisfied customer tweets Comcast when his speeds go down

Some already classify the Internet as a basic human need. Other still see it as a luxury. Whichever of the two views you subscribe to, when you're paying good money for one, you deserve, or are even legally entitled, to get what you pay for. ISPs, however, are not perfect, and all of them have their fair share of dissatisfied, sometimes even irate, customers. One customer from Comcast, however, made a rather ingenious, if not creative, way to call the ISPs attention when the quality of his connection goes down: by tweeting from a Raspberry Pi.

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Comcast criticized for injecting modem advertisements

Comcast criticized for injecting modem advertisements

Comcast is being criticized for interrupting a subscriber's Internet browsing to hawk its' own modems. According to a Comcast subscriber going by the name “BB," the ISP started pushing popup messages during his browsing sessions to peddle its own modems, something the service provider has reportedly been advertising in the subscriber’s region since updating its network.

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Comcast overcharges for bandwidth usage, find out if you’re affected

Comcast overcharges for bandwidth usage, find out if you’re affected

Recently I read an interesting article about someone who was getting charged for bandwidth overages by Comcast. That's not uncommon, now that the company has started enforcing their bandwidth caps in some areas. However, the person was able to prove without a shadow of a doubt that they didn't use any of the data that Comcast was charging him for.

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Comcast begins early rollout of gigabit internet service

Comcast begins early rollout of gigabit internet service

Comcast has previously said that it's working hard to upgrade its network with gigabit internet service, with plans to have it operating across the entire US by 2018. While it's scheduled to officially launch in 2016, the telecom giant has kicked off some initial testing a bit early, with its first cable modem supporting DOCSIS 3.1 technology ("Data Over Cable Service Interface Specification") having been activated for one lucky customer in Philadelphia.

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FCC to companies: explain your zero-rating data exemptions

FCC to companies: explain your zero-rating data exemptions

The Federal Communications Commission wants to know more about zero-rating data plans — that is, plans like T-Mobile’s ‘Binge On’ that allow customers to stream content from certain providers without it impacting their data caps. T-Mobile isn’t the only company with such a plan; AT&T and Comcast will have to offer up explanations, too. The FCC’s Chairman Tom Wheeler was careful to state, though, that “this is not an investigation.”

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Google, Microsoft, Comcast: Verizon LTE-U could ruin Wi-Fi

Google, Microsoft, Comcast: Verizon LTE-U could ruin Wi-Fi

The rate of use of the Internet has ballooned in the past years thanks to the prevalence of mobile devices lie smartphones. These phones in particular connect to licensed bands of the radio spectrum that envelopes our air and those bands are quickly getting congested. The solution proposed by carriers like Verizon and chip makers like Qualcomm is to utilize the unlicensed spectrum used by other wireless connections like Wi-Fi and garage door openers. But according to some tech companies like Google, Microsoft, and Comcast, such a solution would come at the expense of wrecking havock on Wi-Fi.

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Comcast’s Stream TV launches in Boston, Chicago

Comcast’s Stream TV launches in Boston, Chicago

This past summer, Comcast announced its new Stream TV streaming service, which is now available to some subscribers. The service, which costs $15 per month, first debuted in Boston last week, and now has rolled out in Chicago. It will eventually rollout to users across the nation, something planned to be completed some time in early 2016, and will help the ISP compete with the growing number of other cord-cutting options.

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