Comcast

Comcast sued by the subscriber it got fired

Comcast sued by the subscriber it got fired

Comcast, the company many love to hate, was the subject of a somewhat bizarre customer complaint earlier this month. In case you missed it, the general plot revolves around a comedy of errors in which former subscriber Conal O'Rourke was hit with phantom charges that would not disappear and sent a lot of hardware he did not request. According to O'Rourke, he tried valiantly to have the issues corrected, but after months of effort and lots of promises, nothing was ultimately done about the issues. As a result, the at-the-time customer escalated the issue to the office of the Comcast Controller. Unfortunately for O'Rourke, Comcast decided to escalate the issue, too.

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Comcast reportedly called subscriber’s employer to complain about complaint

Comcast reportedly called subscriber’s employer to complain about complaint

Comcast isn't viewed favorably by many consumers, and received a lot of criticism this past summer when a recording was published revealing the difficulty a subscriber had when trying to cancel his service. The latest complaint is worse, as surprising as that may be, and it ends on a sad note: Comcast reportedly contacted the subscriber's employer and lied about conversations that took place, leading to the subscriber being fired from his job, and now refuses to release any copies of the conversations to prove they did, indeed, happen.

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Comcast X1 DVR cloud service lets you watch shows anywhere

Comcast X1 DVR cloud service lets you watch shows anywhere

One of the biggest reasons people cite gravitating towards cable cutting is that it better facilitates their needs: many in the modern world are not able to plop down on the couch at a specific time to watch a show, instead catching it later through an online service or by downloading the episode. Comcast has decided to adjust to these needs, announcing that it is "setting your TV and recordings free."

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Comcast is down in several states, it’s not just you

Comcast is down in several states, it’s not just you

This evening Comcast is having issues in a number of states across the USA. If you live in Minneapolis/St.Paul, San Francisco, Houston Texas, Orlando, Atlanta Georgia, Richmond Virginia, Philadelphia, NYC, Claremont New Hampshire, Detroit, Chicago, or Seattle - you’re in the yellow zone. It would appear that problems are revolving around internet, though a small amount of complaints suggest a TV blackout is in effect as well.

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Comcast disinformation campaign squashed municipal fiber effort

Comcast disinformation campaign squashed municipal fiber effort

In late 2004, a trio of small cities in Illinois were preparing to vote on what would amount to a municipal fiber Internet offering, something that would have undercut both Comcast and AT&T-owned SBC Communications. In all three locations -- Batavia, Geneva, and St. Charles -- Comcast and SBC took to action, spreading propaganda to squash its budding competition.

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