Comcast

HBO, Showtime, and Sony want an Internet fast lane for TV streaming

HBO, Showtime, and Sony want an Internet fast lane for TV streaming

In the wake of the FCC's Net Neutrality vote, all web content is created equal. However, nothing is every black and white, and there is a new gray area when it comes to managed services. HBO, Showtime, and Sony Corp. are pushing for their streaming content to be treated separately and have talked to Comcast Corp. about being included in their separate data lane for "managed services."

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Comcast: HBO Go on PS4 is a no go

Comcast: HBO Go on PS4 is a no go

This is one of those stories that doesn't really shock you but could still pretty much leave you fuming. Although Sony has finally made PS4 users' dreams come true by making the HBO Go app available, a certain subset of that group is missing out on the fun. The service still requires console owners to authenticate their devices with their cable operator and while most companies have been glad to do so, one, unsurprisingly, refuses to budge. That's right. Comcast is still blocking HBO Go on Sony's consoles.

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Comcast in hot water for changing another customer’s name

Comcast in hot water for changing another customer’s name

Comcast isn't America's more beloved company, that's for sure. Its customer service practices have come under fire in the past -- there's that painfully long customer service call that caught public attention last year, for example, as well as the claim that it got a man fired from his job. Most recently, the service provider came under heat for reportedly changing a customer's name to one quite offensive, and in light of that other subscribers have starting surfacing revealing their own offensive name changes.

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Broadcom and Comcast team for gigabit cable internet service

Broadcom and Comcast team for gigabit cable internet service

If you want the really fast internet speeds in the gigabit range, you may think you need to be in an area served by fiber optic service of one flavor or another. That may not be true this year with Comcast and Broadcom teaming up to roll out gigabit cable internet service in some parts of the country. Broadcom announced at CES 2015 that it has started to sample its first DOCSIS 3.1 chip.

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Comcast, Time Warner Cable hit with acquisition review delay

Comcast, Time Warner Cable hit with acquisition review delay

The Comcast and Time Warner Cable merger has hit another snag, with the Federal Communications Commission reporting that Time Warner had held back over 7,000 documents. The FCC discovered the issue some time this month, with the reason said to have been caused by "an inappropriate claim of attorney-client privilege." After realizing 7,000 or so documents were withheld, the FCC then discovered Time Warner had also experienced a "vendor error" that resulted in failure to provide more than 31,000 documents.

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Comcast brings user time scheduling feature to app

Comcast brings user time scheduling feature to app

Comcast is America's favorite company to hate, and it is trying to change that popular view by eliminating some of the hassle customers often encounter. The latest on the chopping block is waiting on hold, at least under certain circumstances. On Thursday, Comcast announced that it had added two new features to its My Account App, one of which allows users to arrange for a Comcast representative to call them, rather than calling and waiting for a representative to become available.

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Comcast launches Xfinity in UHD for Samsung 2014 models

Comcast launches Xfinity in UHD for Samsung 2014 models

When UHD TVs started appearing at tech events this year, one of the biggest criticisms of the new trend is that while hardware is definitely capable and tempting, there is a lack of content that takes advantage of the considerably higher pixel count. In short, there is still a lack of UHD content for these UHD TVs. Seeking to fill in that gap, Comcast has just launched a new app called Xfinity in UHD, designed to bring in UHD content for 2014 Samsung UHD TVs.

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Comcast finally allows HBO GO on Roku

Comcast finally allows HBO GO on Roku

If you’ve got Comcast and a Roku, you might know the pain I’m about to describe. You find HBO GO via the Roku channel list, start to set it up, and suddenly — bam! If Comcast is your cable provider, that’s where it ended. You could find HBO programs via On Demand or the app, but that wasn’t quite as handy as your Roku. Those days are over. Comcast has announced they will be supporting Roku for HBO GO and SHOWTIME ANYTIME.

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Comcast facing class-action lawsuit over WiFi hotspots

Comcast facing class-action lawsuit over WiFi hotspots

Earlier this year, Comcast caught public attention with its home-based WiFi Hotspot network, which utilizes some subscribers' hardware to broadcast a second WiFi signal for other Comcast subscribers to use. As Comcast told us back in June, this secondary usage is tied to the user's own account, not the home subscriber's account. Many still have issues with the feature, however, and now Comcast is facing a class-action lawsuit over it.

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Comcast will soon show technician arrival times via app

Comcast will soon show technician arrival times via app

Comcast has announced a new service it likely hopes will win it some favor with often-disgruntled customers -- a mobile app that shows when, exactly, a service technician will be arriving. Users will be able to see this information through Comcast's MyAccount app, and though it will only be available near Boston initially, the service provider is looking to expand it to more customers next year. For now, the program is in an initial trial stage, and the service provider promises to update on what it finds during it.

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