Apple Store

Apple Store down on the eve of iPad mini preorders

Apple Store down on the eve of iPad mini preorders

As we said earlier today, Apple’s latest and greatest, the iPad mini, will be available for pre-order on October 26, most likely at midnight PST/3AM EST. It’s looking like this time frame is spot-on because the Apple Store is officially down, displaying the familiar message: “We’ll be back.” If you've been chomping at the bit for a miniature iPad of your own, get your credit card ready.

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Apple Store back up: iPad mini and goodies galore

Apple Store back up: iPad mini and goodies galore

With the Apple iPac mini event over with, it's time for the Apple Store to return to the web in full force, here with the tinier iPad, a new MacBook Pro, a new Mac mini, and a whole heck of a lot more. This update to the store brings with it not just a wave of new products, but a set of product retirements, this leading to a rush on the Refurbished and Clearance section - be sure to check the iPad 3 (now retired, believe it or not) for a big thrill ($375!) Then there's the MacBook Pro with 13-inch Retina display at $1699, the iMac refresh with much-much thinner body for $1299, and the Mac mini for $599.

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Steve Jobs anecdotes continue with Scuff Marks breakdown

Steve Jobs anecdotes continue with Scuff Marks breakdown

As Steve Jobs' legacy continues through the products he had a hand in, so too does his memory stick around through a vast collection of stories worth retelling, like the one being told this week about his first appearance at an Apple Store in Palo Alto. This story comes from an Apple and NeXT-related collection being released imminently in Forbes by Connie Guglielmo who, in some cases, experienced Jobs-related events she tells about in person. The story about the Scuff Marks bears retelling as it's little more than black marks on a floor that spur the wrath of Jobs back in 2004.

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Apple Store robber drives right through the front window

Apple Store robber drives right through the front window

Here's now not to get an iPhone 5 when the day comes later this month for the device to be in-stores: driving straight through your local Apple Store's front window. That's just what a couple robbers did earlier this month in a case that Apple has released evidence in - the video of the vehicle the robbers drove is quite clear to see. Have a peek at what it means to have a terrible, terrible idea, then go through with it.

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iPhone 5 pre-orders begin at midnight on Friday

iPhone 5 pre-orders begin at midnight on Friday

If you're looking to pick up the new iPhone 5 as fast as you possibly can, you'll be glad to know that pre-orders online as well as in-store will begin this Friday. That's September 14th, 2012, for those of you looking in on this post from the future, with online pre-orders starting at midnight PST that day and in-store pre-orders starting at 8AM local time when stores open as normal. The top three major mobile carriers in the USA have been tipped or confirmed to be starting pre-orders online at midnight Pacific Time as well.

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iPhone 5 full details official as device hits Apple Store online

iPhone 5 full details official as device hits Apple Store online

It's time to take a peek at the entirety of the iPhone 5's specifications, top to bottom, as the device hits the Apple Store online and we get our first full taste of Apple's new smartphone hero (be sure to have a look at our wrap-up of Apple's big event). This device is the thinnest and lightest iPhone yet with a 4-inch Retina quality display up front and a new A6 chip under the hood. The iPhone 5 works with 4G LTE on a variety of networks both here in the USA and abroad and works with what Apple calls Ultrafast wireless or "LTE. The right way." The iPhone 5 has a new set of earbuds called EarPods, a new dock connector called Lightning, and a boosted 8-megapixel "iSight" camera as well.

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iPhone 5 priced at $199 with pre-orders starting September 14th

iPhone 5 priced at $199 with pre-orders starting September 14th

The iPhone 5 has been introduced today with prices that are exactly the same as the iPhone 4S while the iPhone 3GS is axed from the lineup and the iPhone 4 becomes a free device (on contract, of course.) The iPhone 4S was demoted today to the mid-tier of iPhone devices at the $99 price point while the iPhone 5 will be coming in 16, 32, and 64GB iterations for $199, $299, and $399 USD respectively. The iPhone 5 will be up for pre-orders on the 14th (that's this Friday) and will be shipping September 21st.

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iPhone 5 event liveblog starts in 1hr here on SlashGear!

iPhone 5 event liveblog starts in 1hr here on SlashGear!

The Apple Store is down, our liveblog is up, and the Apple event that'll almost certainly be bringing on the iPhone 5 is less than an hour away! We've got several portals for you to jump in on the big Apple action for everything from software to various bits of hardware, starting with our liveblog portal at http://live.slashgear.com/. Next you'll want to jump straight into our Apple portal for big news stories right as they're announced straight from Apple!

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iPhone 5 pre-orders tipped for September 14 via staffing call

iPhone 5 pre-orders tipped for September 14 via staffing call

This week there's been some reports from Apple staff members - all anonymous, of course - noting that they're staffing up for the morning of September 14th, likely for iPhone 5 pre-orders. This information comes from MacRumors where they've heard from trusted sources that pre-orders may not be starting on the same day as the Apple iPhone 5 event, that being the 12th - tomorrow. Apple sales support is being ramped up, according to sources, beginning at 6AM Eastern on Friday, with sustained large numbers of staff being ready for action throughout the day.

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NPD: Apple tech service key to repeat customers

NPD: Apple tech service key to repeat customers

Analyzing the way Apple customers work with their products and their store or choice this week was the NDP Group, this study revealing that 60 percent of Apple customers surveyed were more likely to come again after positive tech service. This study comes right alongside (incidentally) a supposedly "leaked" document for Apple Genius training earlier this morning that make it clear that Apple's Genius Bar is trained to make the customer happy - and of course to fix their devices, too. The NPD Group's "Tech Service Study" took on a collection of Apple product owners and found that the tech service piece of the Apple puzzle had a massive effect on their overall perception of the company.

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