Apple Store

Steve Jobs anecdotes continue with Scuff Marks breakdown

Steve Jobs anecdotes continue with Scuff Marks breakdown

As Steve Jobs' legacy continues through the products he had a hand in, so too does his memory stick around through a vast collection of stories worth retelling, like the one being told this week about his first appearance at an Apple Store in Palo Alto. This story comes from an Apple and NeXT-related collection being released imminently in Forbes by Connie Guglielmo who, in some cases, experienced Jobs-related events she tells about in person. The story about the Scuff Marks bears retelling as it's little more than black marks on a floor that spur the wrath of Jobs back in 2004.

Continue Reading

Apple Store robber drives right through the front window

Apple Store robber drives right through the front window

Here's now not to get an iPhone 5 when the day comes later this month for the device to be in-stores: driving straight through your local Apple Store's front window. That's just what a couple robbers did earlier this month in a case that Apple has released evidence in - the video of the vehicle the robbers drove is quite clear to see. Have a peek at what it means to have a terrible, terrible idea, then go through with it.

Continue Reading

iPhone 5 pre-orders begin at midnight on Friday

iPhone 5 pre-orders begin at midnight on Friday

If you're looking to pick up the new iPhone 5 as fast as you possibly can, you'll be glad to know that pre-orders online as well as in-store will begin this Friday. That's September 14th, 2012, for those of you looking in on this post from the future, with online pre-orders starting at midnight PST that day and in-store pre-orders starting at 8AM local time when stores open as normal. The top three major mobile carriers in the USA have been tipped or confirmed to be starting pre-orders online at midnight Pacific Time as well.

Continue Reading

iPhone 5 full details official as device hits Apple Store online

iPhone 5 full details official as device hits Apple Store online

It's time to take a peek at the entirety of the iPhone 5's specifications, top to bottom, as the device hits the Apple Store online and we get our first full taste of Apple's new smartphone hero (be sure to have a look at our wrap-up of Apple's big event). This device is the thinnest and lightest iPhone yet with a 4-inch Retina quality display up front and a new A6 chip under the hood. The iPhone 5 works with 4G LTE on a variety of networks both here in the USA and abroad and works with what Apple calls Ultrafast wireless or "LTE. The right way." The iPhone 5 has a new set of earbuds called EarPods, a new dock connector called Lightning, and a boosted 8-megapixel "iSight" camera as well.

Continue Reading

iPhone 5 priced at $199 with pre-orders starting September 14th

iPhone 5 priced at $199 with pre-orders starting September 14th

The iPhone 5 has been introduced today with prices that are exactly the same as the iPhone 4S while the iPhone 3GS is axed from the lineup and the iPhone 4 becomes a free device (on contract, of course.) The iPhone 4S was demoted today to the mid-tier of iPhone devices at the $99 price point while the iPhone 5 will be coming in 16, 32, and 64GB iterations for $199, $299, and $399 USD respectively. The iPhone 5 will be up for pre-orders on the 14th (that's this Friday) and will be shipping September 21st.

Continue Reading

iPhone 5 event liveblog starts in 1hr here on SlashGear!

iPhone 5 event liveblog starts in 1hr here on SlashGear!

The Apple Store is down, our liveblog is up, and the Apple event that'll almost certainly be bringing on the iPhone 5 is less than an hour away! We've got several portals for you to jump in on the big Apple action for everything from software to various bits of hardware, starting with our liveblog portal at http://live.slashgear.com/. Next you'll want to jump straight into our Apple portal for big news stories right as they're announced straight from Apple!

Continue Reading

iPhone 5 pre-orders tipped for September 14 via staffing call

iPhone 5 pre-orders tipped for September 14 via staffing call

This week there's been some reports from Apple staff members - all anonymous, of course - noting that they're staffing up for the morning of September 14th, likely for iPhone 5 pre-orders. This information comes from MacRumors where they've heard from trusted sources that pre-orders may not be starting on the same day as the Apple iPhone 5 event, that being the 12th - tomorrow. Apple sales support is being ramped up, according to sources, beginning at 6AM Eastern on Friday, with sustained large numbers of staff being ready for action throughout the day.

Continue Reading

NPD: Apple tech service key to repeat customers

NPD: Apple tech service key to repeat customers

Analyzing the way Apple customers work with their products and their store or choice this week was the NDP Group, this study revealing that 60 percent of Apple customers surveyed were more likely to come again after positive tech service. This study comes right alongside (incidentally) a supposedly "leaked" document for Apple Genius training earlier this morning that make it clear that Apple's Genius Bar is trained to make the customer happy - and of course to fix their devices, too. The NPD Group's "Tech Service Study" took on a collection of Apple product owners and found that the tech service piece of the Apple puzzle had a massive effect on their overall perception of the company.

Continue Reading

Apple Genius Training student workbook “leaked”

Apple Genius Training student workbook “leaked”

This week someone at Gizmodo has gotten their hands on a workbook of training documents used by Apple to make sure their Genius Bar works for the customers that need it. While it might seem that any Apple document not meant to be seen by the public would be full of undeniably valuable or otherwise magical information, here the content is essentially bland. The majority of the manual, it would seem, is dedicated to making sure that each Genius makes the customers they work with happy - and satisfied enough to buy products in the future.

Continue Reading

Apple: recent staffing cutbacks were ‘a mistake’

Apple: recent staffing cutbacks were ‘a mistake’

Apple has announced that it will be reversing some staffing cutbacks the company recently made at some of its stores, Bloomberg Businessweek reports. We first caught wind of these cutbacks a couple of days ago, as it was reported that Apple had laid off a number of workers at some of its retail stores in the UK. Apparently, the decision to let some workers go and cut the hours of others was "a mistake" and Apple will now work to remedy the situation.

Continue Reading

1 2 3 4 5 6 7 8 9 10 11 12