Here in the second month of 2012, analysts at J.D. Power and Associates have announced Verizon Wireless to be the full service provider with the greatest customer care in the industry here in the United States. In a study based on feedback done with wireless customers who had recently contacted their wireless service providers via the web, by phone, or in stores, Verizon came out on top. These studies were performed by J.D. Power and Associates between July and December of 2011.