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Amazon ditches price drop refund policy for most products

Amazon ditches price drop refund policy for most products

There are a handful of cool features and customer focused policies at Amazon that have made the company what it is today. One of those policies has always been refunding customers the difference if a product they purchased gets cheaper after they pull the trigger. All a customer had to do was call customer service and let them know the price had been reduced and a refund was granted.

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Google Home versus Amazon Echo: Alexa’s Prize Fight

Google Home versus Amazon Echo: Alexa’s Prize Fight

Amazon may already have a foot in the smart home with Echo, but does its Alexa assistant have what it takes to fend off Google Home? The new virtual companion won't be the first of its kind to market - in fact, with a release date pegged only for sometime later in 2016, it could lag Echo by as much as two years - but that's not diminishing Google's confidence that its embodiment of the Google Assistant will take the top spot.

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Alexa-powered Amazon “Knight” tablet said to be in the works

Alexa-powered Amazon “Knight” tablet said to be in the works

On the heels of news about Google's attempt to one up Amazon's Echo with a "Home" of its own, there is now word that Amazon is also preparing for war. Amazon might soon turn the tables on Google, who mostly reigns in the mobile market, by putting out a new kind of tablet. Codenamed "Knight", this tablet will differentiate itself from Amazon's existing Fire tablet line by being focused around its smart assistant, Alexa. While more portable than other Alexa devices, this tablet is pretty much part of Amazon's agenda to take over your entire, presumably smart, home.

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Amazon remembers it has a Fire TV, adds Alexa support

Amazon remembers it has a Fire TV, adds Alexa support

Do you remember that Amazon has its own Android Fire OS set-top box and even a Chromecast HDMI streaming stick? You might be forgiven a bit if you have forgotten, seeing as how the Amazon Fire TV and Fire TV Stick have mostly taken a backseat compared to Amazon's latest darlings, the Echo and its cousins, as well as third party devices that integrate Alexa. Still, Amazon boasts that the Fire TV is the streaming media player in the US so, better late than never, it has finally introduced Alexa to its Fire TV.

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Amazon tipped to launch its own private-label food by early June

Amazon tipped to launch its own private-label food by early June

Amazon will soon be launching its own perishable foods and other products under its own private-label brands, according to sources, something we've heard talk of in the past. These private-label brands are said to include things like laundry detergent and diapers, as well as food items like baby food, spices, and coffee. We may be seeing some of these products become available by the beginning of June, the sources say, and they’ll include brands like Mama Bear and Happy Belly.

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Amazon now has a programmable Dash Button for the IoT

Amazon now has a programmable Dash Button for the IoT

Amazon has revealed a programmable Dash Button which can be assigned to any product or purpose, a customizable version of its one-touch reordering gadgets. The AWS IoT Button looks just like the existing Dash Buttons, which allow products from more than 100 brands to be ordered with a single tap - no web browser required - and delivered to a preset address, but is designed for developers and Internet of Things tinkerers to dig into.

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Amazon’s Alexa will now give you tracking details about Amazon orders

Amazon’s Alexa will now give you tracking details about Amazon orders

It's another week, and that means another update for the Amazon Echo connected speaker with support for a new feature. This time it's the ability for voice assistant Alexa to answer questions about the tracking details on an order from Amazon.com. It's one of those things that seems stupidly obvious once you hear it, and you wonder why this feature hasn't been added sooner.

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FBI: Maybe we have, maybe we haven’t, wiretapped an Amazon Echo

FBI: Maybe we have, maybe we haven’t, wiretapped an Amazon Echo

Take a count of how many microphones are around your right now -- your phone, of course, which is probably always listening, and your laptop most likely. Your TV? Perhaps, if it's new enough. Your wireless speaker probably has a microphone, too, for speakerphone functions. Your smartwatch might have a microphone. There are even smart refrigerators cropping up with integrated microphones (for voice commands, not spying), and, of course, dedicated personal assistants like Amazon Echo and Tap. How many of those microphones has the FBI tapped?

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Google to respond to Amazon Echo at last with codename “Chirp” device

Google to respond to Amazon Echo at last with codename “Chirp” device

Insider sources have let loose information about Google's next big hardware project and the center of their IoT smart home project Google On. This device, they say to ReCode, and will look similar to Google's On Hub - to absolutely no-one's surprise. Or at least no surprises are being had by those who assumed Google was doing this in the first place. Think about Google's work with Weave, their network of smart home electronics, their aim to take over the home with devices they've already released. A Google Echo device makes perfect sense.

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Alexa teams up with KAYAK to help plan your next vacation

Alexa teams up with KAYAK to help plan your next vacation

Amazon's Alexa service has slowly been getting more and more new features since its launch last year. It can now control your thermostat, your lighting, and even summon your Tesla for you. And now it will help you book your travel, thanks to KAYAK.

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Amazon’s Kindle Audio Adapter reads ebooks for the visually impaired

Amazon’s Kindle Audio Adapter reads ebooks for the visually impaired

Amazon has launched VoiceView for Kindle, a text-to-speech system that, with an adapter and headphones, allows visually impaired users to hear their ebooks. The new dongle will initially be available as part of a bundle with the Kindle Paperwhite, with a software update that not only allows the ebook to be read out, but the Kindle's interface to be navigated by audio prompts. too.

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Amazon takes on YouTube with Video Direct service

Amazon takes on YouTube with Video Direct service

If you're a video content creator, there is really only one place to go to distribute your work. While there are other services out there, YouTube is the biggest and best place to go to upload your content and get maximum visibility. Unfortunately, many content creators have experienced major issues with having their content flagged, which has resulted in lost revenue, and even having their channel taken down. Which is why Amazon's latest announcement might be a breath of fresh air.

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